When I pause my children's devices, they are still able to access the internet. Obviously this defeats the purpose of this feature- help.
Hello sivey76 ,
Thank you for reaching out to us and welcome to the Community! When a device is paused on an eero network it prevents that device from accessing the internet.
Do you have any other WiFi networks in the area that their devices might be connecting to?
- Try clearing out all known networks on their devices and pause the device and test.
Do you have the guest network active?
- Try changing the password or disabling the guest network.
What types of devices are you experiencing this with?