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Eeros 6 and Firesticks

I recently decided to get rid of my wifi extenders and purchased the Eero 6 mesh system. Since I’ve done this, none of my Firesticks or my FireTV work correctly. The home screens don’t load completely, some apps no longer function and I can’t figure out the issue. Wifi signal and internet speed are fine. I can stream with some apps such as YouTubeTV with no issue. The Home Screen and some other apps such as Disney+ and ESPN, not so much. Anyone have any ideas?

5 replies

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    • al_leung
    • 1 yr ago
    • Reported - view

    Just got my Eero 6 Pro up and running, thanks to Victor, and seeing how you're having a problem with fireTV and firesticks I have just tested mine.  Im running 3 FireTV and 1 4K Firestick and I'm only having a problem with one FireTV.  The one closest to the Gateway.  I'm inclined to think it's actually the TV itself that's the problem.  But I will try a ROKU stick to that TV and see if it works.  Will let you know.

      • al_leung
      • 1 yr ago
      • Reported - view

      al leung ROKU works fine.  It's not the TV.

    • jmitch3659
    • 1 yr ago
    • Reported - view

    I solved my issue against the advice of Eeros support staff. I placed my Eeros gateway in bridge mode and immediately everything works. I understand the downside of bridge mode, but nothing else worked. I could not place my modem/router combo in bridge mode because of the phone service connected to that device. 

    • Beata
    • 1 yr ago
    • Reported - view

    How to go in bridge mode?

      • jmitch3659
      • 1 yr ago
      • Reported - view

      Beata 

      How to bridge your eeros

      1. Create your eero network: Follow the setup flow in the eero app.
        • Note: If your network configuration necessitates bridge mode to function, you’ll have to first set up your eero network by double NATing. Read our full instructions on how to do so here.
      2. Bridge your eeros by following the instructions below:
      • Open the eero app and tap Settings (bottom right corner)
      • Tap Advanced
      • Tap DHCP & NAT
      • Switch your selection from Automatic (recommended) to Bridge or Manual (for those running static IP)
      • Tap the Save button in the top right corner
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  • Status Answered
  • 1 yr agoLast active
  • 5Replies
  • 1146Views
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