Bizzare behavior with eero. Random websites blocked with connection reset
So I am seeing some bizzare behavior with eero. I have a setup with one gateway and one beacon (pretty simple setup). After I updated to 3.18.1-7, suddenly random websites won't load. I am also unable to download any files! So far I have seen
- Discord will not startup because it can't download updates
- I am unable to download any files (skype, discord, android studio, etc.). It all fails with "Network Error"
Steps I have taken so far
- I know this is a problem with eero because I connected directly to the model and everything works
- I know that my networking is not an issue because if I connect to VPN.. everything works
- I tried restarting the eero
- I tried resetting my network
- I have all eero Labs feature turned off
Looks like eero is blocking some random downloads (js, exe). I have eero Secure, but I have it turned off.
I am at my wits end on how to fix this!! I have to throw my eero in the trash if this doesn't get resolved soon.
For those interested, eero has issues with SB6183 modem (which is what I have)
On this whole issue, eero support has been fantastic :) They have been very helpful and I am in the process of looking into how I can resolve this issue (maybe Arris can push a new update, or I probably would have to buy a different modem). Netgear CM600 seems to be a popular choice in the forums.
Down to almost every detail , I am having the exact same problems and I've tried the same actions to correct it. One difference is that I'm using three standard eero devices (not the pro or beacon). The coverage and speeds are great, but certain pages struggle to load, including linkedin. I've also had sporadic issues with chromecast, some videos on youtube, and loading netflix. Whenever I switch off of my eero network or plug directly into the modem, everything works just fine. I also can't log It's very, very frustrating! I'm for sure it's a problem with my eeros. I called eero support, and they told me to email them back every time that I had a problem, which is nearly all of the time, so I've sent about 5-10 emails in the last 24 hours about my inability to perform certain actions on the network. I'll wait until Monday to hear back from the support team, but It's looking like I'm going to have to go with another type of wireless network. As a note, I have a TP-Link TC-7610 modem. kmanamcheri did you ever get this solved?
I have the same exact issue, except I have a Zoom 5345 cable modem. I've had the Eero for almost two weeks. Everything works great on a 2018 Macbook Pro. Works fine on a Dell XPS desktop connected via wired Ethernet. If the same Dell XPS, a Microsoft Surface Pro, or an older (2013) Macbook Pro connect via wifi, then general web browsing works but downloading files fails with the connection being reset.
Switching back to my old wireless router, everything works fine.
I tried connecting my Eero to my cable modem with my old router in between but that still fails.
It's unfortunate, seems I'm going to need to return the Eero. I did talk to support but they didn't have anything helpful to add. It's a very strange problem.