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eero overheating!!!

I have an eero A10001. All of the sudden it over heated and it cracked the wood of the desk it was sitting on. I unclogged it and plugged back up again and it keeps cutting off. Any ideas??? Thanks

 

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  • Hi there. I truly apologize for the delayed response here. Thanks for bringing this to our attention, Toni . This is definitely something that we want to bring to the team's attention. While eeros do run warm, they should never be warm enough to cause any damage to your furniture.

    If you haven't already, please email us at support@eero.com with "Community Followup" in the subject, or give us a call on our support number at 877-659-2347. We're available from 7 am to 5 pm PST, seven days a week.

    We look forward to hearing from you.

    Kindly,

    Kora | eero Community Team

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