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Having problems connecting myQ garage door to ERRO wifi with apple device

4 replies

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    • Lorenamooreq2
    • 10 mths ago
    • Reported - view

    I just want to say that There are a few potential issues that could be causing your problem connecting your myQ garage door to your ERRO wifi network using an Apple device. Some possible solutions include:

    1. Make sure that your phone is connected to the correct wifi network.

    2. Ensure that your router's firmware is up to date.

    3. Ensure that your myQ garage door opener is properly installed and configured.

    4. Make sure that your phone's Bluetooth is turned on and that your phone is within range of the garage door opener.

    5. Check your router's settings to make sure that it is not blocking the connection.

    6. Try resetting your myQ garage door opener and your phone's network settings.

    7. Check to see if there are any updates available for the myQ app on your phone.

    8. If none of the above solutions work, contact myQ's customer support for further assistance. landstaronline

      • Michael_eero_support
      • 10 mths ago
      • Reported - view

      Lorenamooreq2 To add to this, try disabling WPA3 (eero app->Discover->eero Labs), myQ devices sometimes have issues if that is enabled.

    • Maind1985
    • 10 mths ago
    • Reported - view

    Hello

    If you have issues connecting, remove the device from the myQ app, add the device back in using the Internet Gateway (even if not using), and enter the myQ serial number into the app. Congratulations, you are connected! Your Wi-Fi Opener is ready to pair with your phone for setup. Test for Wi-Fi strength.

    • Maind1985
    • 10 mths ago
    • Reported - view

    Hello

    If you have issues connecting, remove the device from the myQ app, add the device back in using the Internet Gateway (even if not using), and enter the myQ serial number into the app. Congratulations, you are connected! Your Wi-Fi Opener is ready to pair with your phone for setup. Test for Wi-Fi strength. BenefitsCal

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  • 10 mths agoLast active
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