Problem with eeros reconnecting after power outage

I have an eero network at my house which has one device connected via ethernet to my router, then another eero connected via wifi to the first device, and then a third eero connected via wifi to the second eero.

This works well until we have a power outage (or even a very short loss of power).  Typically in that scenario, the first eero (the one connected to the router) will come back up on its own after 30-60 seconds.  However, neither of the second or third eeros will reconnect successfully.  They will power up again, but will remain in a red-light status.

The only way I have been able to fix this is to manually unplug the second and third devices; then plug the second device back in, and wait for it to reconnect (i.e., to go "white light" again), and then plug the third device back in, and then what for it to reconnect.  This manual procedure is time consuming and inconvenient, especially since my second and third eeros are located on different floors and in places that are not easy to reach.

And sometimes even the first eero (the one connected to the router) doesn't reconnect successfully, in which case I have to go through the manual steps to reconnect the first device before proceeding to take those same steps on devices two and three.

Is there something I am missing here?  If not, then has eero addressed this issue in any of its newer models?

4 replies

    • hkitchin
    • 3 mths ago
    • Reported - view

    So maybe no one else has this problem?

    • shadow
    • 3 wk ago
    • Reported - view

    We had a power outage yesterday. Since then, devices connected via Wi-Fi to my network are ridiculously slow. I’ve rebooted everything using the app, as well as power cycled them all by unplugging them…still no joy.  show my ISP is doing their job. Something is wrong with my eeros (I have 3 6+ devices). Help!!!

    • dee
    • 2 wk ago
    • Reported - view

    You aren't the only one... we had an internet outage last night and I've spend the last hour trying to get my eero's to reconnect.  Power cycling, rebooted the modem (twice) and zero resolution.   Good system until an interruption happens that you can't resolve.  

    • Trophy98
    • 11 days ago
    • Reported - view

    Recurring problem with me - called eero tech support, and they said you have to repower the eero units, wait 2 minutes, and repower the router if that doesn't work.  Not acceptable for me, as I am at a different house for the winter, and need wifi for my  remote devices (NEST, Sensorpush, etc).  Might use my Cox wifi for the remote devices, or use a smart plug hooked to COX to power the eero on and off.  The Cox wifi seems to reboot just fine after a power outage.  Would not have bought the eero system if I knew of this limitation.

Content aside

  • 11 days agoLast active
  • 4Replies
  • 267Views
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