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IOT issue

I recently bought a high-end Taurus Treadmill with an entertainment console which uses wifi. However, I cannot get Eero to allow it access to the internet. It WILL give it an IP address and if I attach an ethernet cable to an eero box and terminate with an old wifi access point it WILL allow access then. I can't find the Wifi security level info for the treadmill on google or it's user's manual. I suspect it's WPA2 or similar, but why then would it allow access using an ethernet cable and 3rd party wifi point through the eero? 

Any help appreciated.

Gar

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  • Do you have the WPA3 beta feature enabled on your eero network? If so, try disabling that.

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      • gariloki
      • gariloki
      • 2 mths ago
      • Reported - view

      cMoo92 

      i did have this active! I’ve disabled and will get back to you. Thanks for your reply. 

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  • Thank ever so much! Deactivating the wpa3 beta allowed the Taurus t9.9 to connect to the internet!! 
    👍🏻

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  • Status Answered
  • 2 mths agoLast active
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