I need to change my MODEM password.  Do I have to change anything on eero's end or anywhere else?

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  • Hello Den2 ,

    I'm not entirely sure what you mean by your modem password. Are you talking about a password to log into your upstream router's GUI? Or are you talking about changing the password on your eero app?

    If you are changing a password on an upstream GUI, you do not need to do anything as the Gateway eero should be wired into the router/modem and will not require a password in that instance.

    If you are trying to change the password on your eero network, you can do that through the eero app. Go to Settings -> WiFi Password

    Please provide more information if neither of these options is what you are talking about and I'll be able to help out.

  • James.... was referring to the U-Verse modem/router that the gateway Eero is connected to.  We have a lot of power outages, and was wondering how powering back back online might be affected with password change.  Sounds like I have no problems to worry about.  Just change the UVERSE modem/router's password  (SSID unchanged) and all should be well, right?

    • Hello Den2 ,

      Yeah changing the upstream router's SSID and password will not affect the eero network at all because the eero network will be wired into the network.

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