
HP LaserJet Pro disconnects from eero (wireless)
Hi,
Since I have changed my network to eero, my HP printer always disconnects from the network and needs to be restarted to reconnect (i.e. power off and power on the printer).
With my prior setup with FritzBox the printer was always connected.
I believe the printer looses wireless connection when going into standby, and does not reconnect after wake-up.
Any ideas?
-
I have the exact same issue and I must say I am disappointed that there has been no response to your original question for the past month. This printer operated on my old Linksys WiFi network without issue for nearly 10 years. Problems started immediately once up on eero.
In searching on HP's support site I found what I *hoped* was my solution: a firmware upgrade that specifically identified this issue:
- "Fixes an issue that could cause loss of network connectivity on wireless networks with multiple access points having the same SSID."
Unfortunately, after successfully upgrading the firmware, the next morning the printer was again "offline". I find it interesting that the printer's network status / configuration status when it is in this offline condition is "Waiting for a wireless connection".
Judging by how many people are running into identical "wireless looses connection..." type printer issues (not just HP printers) this is clearly something that needs a solution.
~John
-
Hi
My son bought an EERO for us and installed it last week. A few days ago, we tried to print...the printer only responds to one device...our 2020HP laptop/15. Our Iphone and Ipads will not connect. Should we return the EERO 3 pods as they do not work for us? Or is there a simple answer everyone on the thread is missing??
-
Hi, I also have this problem after moving to a 3 Eero system last week. My HP Envy 4500 printer continually loses wireless connection and only a restart will fix it temporarily. I have given the printer a Fixed IP as that was a suggested resolution but no change. Printer firmware reports as up to date. It has been totally reliable over the past few years but doesn’t like the Eero network it seems. Surely this can’t be beyond HP/Eero to resolve!
Brian
-
Anything new on this topic?
I'm having the same problem. Started about a year ago, i don't recall it occurring when I initially installed EERO. It definitely wasn't occurring with my Comcast WIFI setup.
First it was with my HP OfficeJet Pro 8620 - the printer was several years old so i thought it just wasn't able to handle the EERO Pro 3 node setup - no firmware updates avaiable. So I just purchased a new HP OfficeJet Pro 9015e this week and have the SAME problem.
Any help would be very much appreciated. I'm getting ready to move to another WIFI setup.
-
Same issue here with Brother HL-L5200DW. Really not impressed with the eearo. The printer requires constant power cycling to reconnect. I cannot select SSID channels despite channel interference, either, and the "automatic" selection is bunk. Can't say this device is at all worth the money. Not enough settings to integrate into a home office environment. Will probably return to Amazon and look for something better.