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Live data usage

In Eero app on all my Apple devices Live Data Usage in Eero app shows zero. I have several devices running and one is on a conference call. Is this app related from yesterday app update? Thanks 

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  • Hello Jackietools ,

    Have you tried closing and restarting your app? If that doesn't resolve it you might need to power-cycle your network. Let me know if you have got this resolved and if those two steps did not resolve the behavior you're experiencing.

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    • James when you say power cycle do you mean restart whole eero system? Do I have to unplug the power cord on each one?I have 3 devices. Do you mean power cycle my Verizon router too? Thanks

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  • First thing I did was restart app and checked on multiple devices where I have the app installed. They all had same problem. I haven’t power cycled the network yet but it seems to be working ok right now. If it starts again I’ll be sure to power cycle. Thanks

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  • Not working again. Going to do a restart later and hopefully it fixes it.

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