Eero J010011 access point mode with Pulse Secure VPN issues
Hello, I have an eero set in access point. When connecting my work laptop Pulse secure VPN by wifi or wired I get errors when I do a ping test. Has anyone seen this? This creates major issues with the Teams software for meetings.
If I connect directly to the modem router I get no issues.
Version of software: 6.11.1-46
I would call into support for this but my next troubleshooting step is try pinging to a regular website, like google, to see if the same ping issues exist as with the VPN.
I think I may have found a workaround: activate the guest Wi-Fi in parameter of the eero app. Connect to it and connect the VPN.
Stable connection doing this, good MS teams calls audio and video, no packet loss, able to do a speed test down and up. Using the regular eero wi-fi connection the speed test fails.
Unfortunatly I don't know how to do this for a wired connection or why this is happening other than the guest connection limits the connection to the internet. No network connection to other devices on the network...
Hope this works reliably.
Hopefully eero can find what is happening.