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Setting up a Eero network with Now TV Broadband (UK)

Hi there,

Wonder if anyone can help; I have a friend who has struggled to set up an Eero network at his flat. His broadband provider is Now TV Broadband. I said I'd go and take a look at it, but I thought forewarned is forearmed! - Has anyone set up an Eero network with Now Broadband? Anyone got any advice on configurations quirks I need to be aware of?

I found this official support page:

https://support.eero.com/hc/en-us/articles/360056800392-Most-Common-UK-ISP-s-and-How-to-Set-Up-eero-with-Them

But Now isn't listed, although Sky is, and seeing as Now are owned by Sky I imagine it would be similar - although that said the article seems to suggest Sky should be straightforward, and from the remote troubleshooting I've done I can't see anything obviously wrong my friend has done.

Thanks all!

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