content filtering?

I just started eero plus, and turned on "Safe Filters," and immediately searched "porn." Safe filters didn't seem to have any affect on the results as I could click away on whatever I wanted. Am i missing something?

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  • Hi  Nealindc —

    Thanks for reaching out and sorry to hear the issue you experienced.

    When enabling the safe filters, were you testing it on a device within the profile it was assigned to? Also, depending on how quickly you tried to test this after enabling the feature, there is a chance your content filter settings didn't update yet as it isn't immediate. If you are still experiencing this issue, please send a note over to support@eero.com .

      • Nealindc
      • Nealindc
      • 4 yrs ago
      • Reported - view

      Jeff C. thanks for the reply. It was indeed a lag issue. It seemed to have taken effect about 10 minutes after activating. Thanks!

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