Bandwidth Tools - Usage Limiting & Usage Report

Usage Limiting - It would be helpful to control how much of the available bandwidth (up or down) a single device can consume.  I've had problematic device consume all available bandwidth in the past and it will help prevent this, especially upload, since if no other device can send a request it appears as if the the connection is down since no request is able to go out.

Usage Report - this would help identify devices that may be consuming network resources and determine if corrective actions need to be taken.  Or this report could show how much (in MB/GB) a given device has used in a specified time period.

Great product, I love it.  Also, thanks for providing a mechanism for us to suggest ideas, which more companies did this.

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  • Yes, I agree.  I'm switching out my Google OnHub with eeros in a second location.  One of the features I am going to miss is Google's usage graphs that showed the mb/gb usage that each devices used over quite a few periods.  It really was handy, and I'm hoping eero will add this too.  

    Like 1
  • Thanks for sharing this idea with the community, ThatGuy 👍

    I'm excited to hear more about what others would like to see in a usage report. I think we all love data 😀

  • This will sell so many of these. Here in australia adsl2 is still dominant and managing phones / iPad  and their upload is critical.  With phones and tablets Backing up the outbound gets choked and kills the download. The first to do this simply gets my money and I know allot of my friends and family. We all have the exact same problem 

  • Jeff C.  In addition to seeing activity on devices, I hope that any additional stats will also show real time bandwidth consumption through the gateway node to the Internet.  I have a lot of streaming devices that occasionally buffer on the web page, but am unsure if the holdup is my view of the data in the browser or the actual data being sent to the cloud (download or upload).  Being able to see 1 second numerical updates of total in/out gateway usage would be very helpful.  As others suggested, real time charts that shows usage, akin to what you see with istat, would be awesome.

    Like 1
  • Jeff C. Similar to what others have expressed, I see my internet usage numbers according to Comcast and they are claiming my consumption (both upload and download) has more than doubled recently. I'm hard pressed to understand how I have moved from 200 or so GB/Month to well over 400 GB/Month.

    eero's real time feature is nice but doesn't have much practical use beyond catching a device "in the act" for troubleshooting purposes. To really understand which of my devices is consuming my broadband needs usage over time. 

    I know the eero product is not at all geared toward people who are interested in such stats but believe me, with the questionable behavior of the Comcasts of this world, even Joe Average will find these kinds of monitors to be extremely useful in either countering the provider claims when they begin assessing overage fees or tracking down the culprit when they really are consuming that much data (up and down).

    As always, Thank You for an extraordinarily robust and useful product!

    Like 1
  • Jeff C. Thank you for providing more frequent bandwidth usage stats for each connected device in the new IOS 1.5.2 app, and also separating up from down usage.  The overall connected devices page appears to update all devices in 3 second intervals in Mbps, and the individual page seems to update at maybe 5 sec intervals and steps down the scale to as low as Kbps.  This is much more useful for troubleshooting devices, and I am glad to see the effort made to improve the product.

    One thing I would like to say is that I question whether the reported bandwidth usage is correct.  From my testing, It appears to be systematically underreporting usage.  When doing speed tests on google, I see 110 down and 10 up consistently, and each test lasts for 10 seconds.  Meanwhile, I monitor the usage with 3 sec updates on my Mac's iStat app in the menu bar, and it corresponds very well with the real time stats in the browser window. 

    But at the same instants, eero tends to report well under, such as 20-70 Mbps down, and then about 2-7.0 up.  This behavior is consistent across a number of separate tests.  For a 10 sec burst, I would think there should be at least two (3 sec) updates where the full usage should be reported, but that never happens, so it almost appears like some of the data is missing from each averaging computation.

    Outside of bursts of speed testing, the same under-reporting is evident when streaming videos. Observing over a period of minutes, each update on eero is consistently lower than the iStat report by about 20-50%.

    Like 1
  • Hi marcdcmb

    Welcome to the eero community! Thanks for your feedback and for sharing your interest in this feature.

    The recent release of realtime bandwidth in the app is our first experience built around network usage details. We've been excited about the initial reception, and we look forward to seeing what other types of similar features customers may want.

    Overall consumption is something we've heard here before, and I'll be happy to pass along your feedback to the team.

  • epo

    Thanks for checking in and glad to hear you are enjoying the new bandwidth features.

    We haven't heard any issues with the reported usage in the app. If you haven't yet, please open a ticket with our support team so they can take a look into what you have been experiencing.

    You can send an email to support@eero.com and refer to this thread. They'd be happy to take a look into what is going on.

    Thanks again!

  • This is a great feature request.  A few months ago, we went over our monthly bandwidth limit for our cable company so they suggested we move up to the next tier; we'd get more bandwidth and a higher allowance.  What we learned it streaming services like Hulu, Amazon, WWE, etc. do not allow you to select the quality of your stream.  They use as much is available at the time.  If we could limit how much our smart TV or Roku can use, the services would use less bandwidth.

  • I would absolutely love this. I'm trying to download a bunch of my photos from iCloud, and Apple doesn't have a great way to see how many photos are downloaded. As a sanity check, I'd love to be able to see how much download traffic has gone into my iPhone in the last 24 hours on my network.

  • I'm wondering if this is really still "under consideration" or if its DOA. It's been out here for a year with no news for 10 months. If its not something that is going to be decided on for another year I was wondering if anyone had any alternative suggestions to look for top talkers on the Eero network. As you can probably guess, I have some concerns regarding some strangeness I'm seeing on my new Eero network. I'll post questions on that separately.

  • I haven't bought an Eero system or one if its competitors though I've been tempted... but  I'm going to wait to upgrade my router until someone comes out with a more comprehensive bandwidth monitoring and management capability. Getting a snapshot of the current bandwidth in use by device is a start, but its just not enough. In a world where providers like Comcast cap your total usage (and charge steep overages), your kids use netflix, online games, and other bandwidth-hogging activities all summer while you're at work, and when malware can wake your computer up in the middle of the night and do who knows what to your network... this is not a nice to have but a MUST have.  It doesn't have to take up tons of storage - a simple rollup per device by hour for the last week, by day for the last month, and by month for the last year would be enough to spot trends and dig in.

    Somebody has to build this, I hope it will be Eero.

    Like 1
  • Must-have feature. When a guest connects their phone, which triggers a backup of all their photos, which happens every time they arrive because they're my mother-in-law, the connection goes down for everyone. Need to be able to limit devices like that system-wide.

    Like 1
    • notthatnathan have you enabled SQM in eero Labs? That will solve your mother-in-law problem automatically. Just head to Network Settings => eero Labs => enable Simple Queue Management

    • weaves I had not tried that because I did not know about it. Rectified.

    • weaves This seems to have done the trick. In fact, it seems to have allowed me to disable local throttling on my main media machine that has been unable to back up media for many years without essentially eliminating my entire network. I already loved eero, now I love it more (and just ordered another).

    • notthatnathan Never mind. The network still crawls when there's a continual backup happening. 

    • weaves Finally solved. The issue was some double NAT that was making the router (because PPPoE) between my modem and two wired eeros handle NAT on wired devices. Switched so that connects only to the gateway eero, which then connects to the other wired eero. Those wired devices started showing up in the eero app, and SQM seems to be handling the load really nicely.


      tl;dr Give eero complete control and turn on SQM.

    • weaves This is getting awkward. SQM worked great for a about a day. Then my bandwidth started disappearing, with no usage changes. Latency was still great—my kids continued playing Fortnite no problem, but download, especially, slowed to a crawl, with no devices in the list showing any usage.

      Bypassing eero completely showed the issue wasn't with my ISP. My 25/2 became <1mbps/1 the moment eero was back in the mix. My gut says the eero's not handling the load. It does get physically hot.

      The thing that's sorta working now is to go back to having my always-uploading iMac self-throttled via Network Link Conditioner and leaving SQM on for the latency boost. That's still making tests (from the eero app) quite a bit less than usual (~15/1). Turning off SQM puts those numbers back up, but again, SQM does seem to help me get consistently better latency.

      Hope this helps with improving the feature.

  • I would like historical usage for individual clients and for the network as a whole, something along the lines of

    - Last 24 hours, last week, last month total up/down counters

    - Graph @  5 minute intervals for the last day

    - Graph @ 1 hour and daily intervals for the last month or two

    - Optionally a way to specify where the month start and end so I can align it with my ISPs' billing cycle

    Like 1
  • Before purchasing the Eero, I poorly assumed this product had a bandwidth monitor as a feature. Everyone in the house says they aren't using very much bandwidth, but every month we surpass our stupid Xfinity 1TB quota. I really need a way to find out which device is the culprit, but without a tool like this, one that is in many other mesh systems like the Google Wifi one, I'm stuck taking people's word for it, which we have learned, is a terrible way to limit bandwidth.

    Like 2
  • 2 years on... still not a feature?  I like this idea.  Just switched out my Ubiquiti gear tonight for eero, and I do like it thus far, though it's a little short on reporting features.  

    Like 1
  • I was lucky enough to win my Eero Pro at our annual meeting. I regularly see one of our devices consume most of our 12Mbps BW (all we can get way out here). If this feature doesn’t become available soon they will be replaced. 

    Not sure if the AT&T router can do it. May have to check.

      • Drew
      • Drew
      • 4 yrs ago
      • Reported - view

      Hi, Larryh – Thanks for taking to share your feedback, and sorry to hear you're having some bandwidth allocation problems. In this situation, I'd strongly encourage you to head into the eero app, go to Network Settings > eero Labs, and enable Smart Queue Management. This is a feature that creates a "buffer" of bandwidth to prevent any one device from fully consuming the available speed on the network. Past that, since you've mentioned that it's one device that seems to be the consistent culprit, I'd encourage you to go through the running processes on that device to make sure there are no background apps or functions that are using bandwidth even when the device isn't in use. 

      If you continue to have any concerns going forward, I encourage you to contact support directly at 877-659-2347 or by emailing support@eero.com and we'd be happy to do what we can to go over things and help out directly. Thanks again so much for taking the time to reach out, and have a great day!

      Drew, eero Community Team

      • Larryh
      • Larryh
      • 4 yrs ago
      • Reported - view

      Drew Thanks for the new features. I’ll give them a try. The culprit is a Roku so not much I can do.

  • ThatGuy said:
    Usage Limiting

     I second this request! Please! This is the #1 feature I was hoping would be already included in my eero. 

  • this was suggested 3 years ago.... any updates?

    I want to pinpoint which user is hogging how much data with which device.

    Xfinity limits my wifi usage to 1250 gb/month.

    I barely make it each month.  My family watches a lot of streaming videos and plays lots of online games.

    I need to know who to yell at if we go over.

  • I have the latest Eero 6 and invested in a total of 3 extenders and literally one device sending upstream/upload data can bring down the entire network. I love them overall but the lack of this option is a blocker to continue using it.

    This Smart Queue Management feature is critical for me to keep these devices or I will shelve them and look at another solution like Netgear Nighthawk.

  • Would really love to see a Usage Limiting option. We've got a problematic device that ends up consuming 90% of our bandwidth on our minimal internet capabilities, at times. We've tried changing some settings but still haven't been able to get it under control. It would be really great to be able to cap how much upload and download an individual device can use at a given moment.

  • Adding another request for Usage Limiting. In our rural area, 6 Mbps download speed is the ONLY option we have. When my son's game console is updating games, which are typically 50GB each, it takes all of our bandwidth and several days to finish. I can tell it's the console by tapping on its Activity and looking at its graph (14.2 GB downloaded today alone). It would be nice to go into the app, tap on the device name, and have a button for "Limit Bandwidth". Then I could input what I want its limit to be (e.g. 2.0 Mbps). His games would still update (albeit at a slower rate) but the rest of the house could still function and get their work done.

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