"Block New Devices From Network"

I noticed the "Network Lock" request here: https://community.eero.com/t/k9bygw/network-lock

I was actually thinking something similar but implemented differently. Rather than a "Network Lock" toggle it might be nice if there were something like a "Block New Devices From Network" toggle.

Any new device that joins the network would simply be blocked, and a notification could be sent that a new device has joined the network and been blocked.

The advantages to this implementation are that you'd get a notification on join and you wouldn't have to toggle the setting to get new devices on the network (you could just unblock the new device to let it on the network).

34 replies

    • tcaleb46
    • 8 mths ago
    • Reported - view

    I had requested a "Sandbox" type setup where new devices are put into it until the notification to the owner has been either blocked or allowed. They would not be able to access anything until approved.

    • Jared_Hershberger
    • 7 mths ago
    • Reported - view

    This would be great for old forgotten devices and new.

    • krevbot
    • 5 mths ago
    • Reported - view

    Just adding my two cents here:

    Have a teen who loves to "accidentally" let his private mac address get enabled on his iPhone.

    I have the notifications setup to announce eero notifications on my AirPods, so I can respond rather quickly, but it would be nice if eero would do this standard.

    Another, clunkier solution I've thought is that if eero integrated with Apple Shortcuts, a shortcut could be setup so that if new device joins network, new device is blocked.

    Overall I like the eero system, but this is moving from annoying to show-stopping for our family/environment.

    • eljefe510
    • 5 mths ago
    • Reported - view

    Have been monitoring this thread for a couple years, ever since buying my Eero system (wish I had before buying!). Completely agree that this relatively basic feature should be added immediately.  Seems like a decent programmer could do this in an afternoon.  So disappointing to wake up to “new devices added to your network” without any control over it, and then have to do reverse MAC searches to try to figure out if it’s really something I own.  A “quarantine” feature would be perfect; a new device that somehow has the network password would be placed in quarantine and blocked until admin approves.  I just submitted my own request to customer support, and suggest everyone who has replied here already or is now reading this to do the same.  It’s clear Eero is NOT reading these threads given the lack of any reply here or action taken.

    • skymoo
    • 4 mths ago
    • Reported - view

    This would be really useful, I have a user who keeps using an insane amount of bandwidth and they won't curb their behavior so I block their device. A few days later they are back on after spoofing the MAC address. So it's a game of whack-a-mole.

    • mooreca
    • 2 mths ago
    • Reported - view

    My children are circumventing the parental blocks by turning on MAC privacy and logging into the network.   Please implement this feature...

    • Roddie
    • 1 mth ago
    • Reported - view

    I have created an account here JUST to complain about this same security flaw. There should be an allowed devices only option. The fact that it hasn't been implemented in years is VERY disappointing and I'll likely return this rental modem and put in a complaint with my service provider because of it. Anyone, including children can beat this security flaw with ease once they have the login. And as a parent, it is particularly frustrating. There's no point to having Profiles at all when they can just rename the MAC address and be outside of a profile.

      • JeffinMA
      • 4 wk ago
      • Reported - view


      • Pauly.1
      • 4 wk ago
      • Reported - view

       Agreed. I just purchased a new $420 Firewalla Gold SE, and when it arrives, I am going to cancel my Eero Plus subscription and place the eeros in bridge mode. It really sucks that I had to do this, but these security holes are just way too large to ignore. Eero, product team, you have really let us down. 

Content aside

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