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2.4 or 5 ghz

It would be nice to be able to see which device is hooked up to which radio, 2.4 or 5 ghz. Is that possible?

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  • Hi  WallaceT —

    Thanks for reaching out and welcome to the eero community!

    It isn't possible to see which devices are connected to a specific network. The great thing about eero is that it automatically detects which connection is best for your device, and switches between the 2.4 and 5 ghz channel seamlessly. 

    Seeing this granular of information is a request we've seen in the past, and I'll be happy to share this feedback with our team.

    Thanks again!

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    • Thanks for your feedback GarfieldwithIssuez and welcome to the eero Community. 

      While we value every opinion, and are grateful for the chance to hear the perspectives of users from a variety of backgrounds and proficiency levels, I'd like to direct your attention to our Community Guidelines – specifically, we ask all users to treat others with decency and respect, and refrain from using offensive or unacceptable language. We take these guidelines very seriously, so while I'm happy to address your feedback, due to the community guideline violation, we’ve had to remove your comment.

      Now, concerning your interest in additional advanced settings, that's a broad topic, and something we'd be absolutely interested to hear more of your thoughts on. I encourage you to peruse our Feature Request board to see what specific topics may already have an open request thread, and to contribute with your own desired use cases and implementations. If there are specific functions that you'd like to see that don't have a thread already, feel free to post a new one. 

      Thanks again for taking the time to share your thoughts with us – we hope you enjoy your time here on the Community forums!

      Kindly,
      Drew, eero Community Team

      Reply Like
  • On a slightly different note, I would like to ‘fix’ it so that a particular device only connects at 2.4. I feel like that may be possible through a reservation but I’m not sure. The issue is a new Amazon Echo that is capable of connecting at 5 but because of the walls between it and the eero it cuts out intermittently and is extremely annoying. I’d like to set it to ONLY connect at 2.4 but I’m not sure exactly how to do that. Please help.

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  • 3 mths agoLast active
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