No More Automatic Speed Tests?

Hi all -- my eero pro setup has, for no apparent reason, stopped running the every-two-days automatic speed tests -- the last one ran on July 2nd. Is there a reason for this to have stopped? How can I get them running automatically again? I know I can run them manually, but I liked that they ran late at night or very early in the morning when I am asleep. Thanks!

3replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • That's odd. I haven't seen that before. Maybe try restarting your network through the app (Settings > Advanced > Restart Network)

      • clayj
      • clayj
      • 9 mths ago
      • Reported - view

      cMoo92 I did try that -- didn't help. I don't see any other settings in the app. I checked the app on TWO devices and they both show the same results, so I believe the fact that the speed tests aren't happening is a function of the eero itself, not the app.

  • The automatic nightly speed tests seem to have stopped for me on Jan. 13, 2021. Was this intentional on the part of eero? If not what can be done to restore this functionality?

Like Follow
  • 3 mths agoLast active
  • 3Replies
  • 47Views
  • 3 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support