eero mesh DHCP issue

I have a friend who installed an eero mesh system. When he connects to it with his iPhone he gets the correct 192.165 DHCP Address, netmask settings and DHCP server. However, when he tries to connect wirelessly with his iMac he connects to a 22.39 network and has no Internet connection. I had to manually enter the DHCP server information into the TCP/IP settings on his iMac in order to get it to connect. He's up and running right now, but I could not find anything in the documentation that explains why this is happening. Anyone has any knowledge or suggestions it would be greatly appreciated.

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  • I’m also having this exact issue.

  • Well that's two of us! I wonder how many more it's gonna take for somebody provides an answer.

  • You would think that somebody from eero would be responding by now.

    • Batman-1955 Thanks for posting! I recommend that you, along with the others who have posted regarding this behavior, give us a call or send in an email so we can properly investigate this.

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  • 6 mths agoLast active
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