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Port Forwarding Issues

Hello. I recently swapped my Nighthawk for Eero months ago, and I cannot seem to get port forwarding to work correctly. I am trying to open port 50001 + 50002. I set IP Reservation on the device that I'm attempting to use, and configured the port forwarding on this device per the (tiny) instructions that Eero has provided in countless other "Port Forwarding" threads that I've found here. Setup seems straight forward, yet it simply does not seem to work. These ports are not available via services like https://canyouseeme.org/, which is what I use primarily to smoke-test these implementations. I've swapped back to my Nighthawk to confirm that port forwarding still works with that device, which it does. Please Eero, help me! There has to be some advanced troubleshooting or configuration that can be done. This "Port Forwarding" guide cannot possibly be the only resource on the topic. I feel as if something else is being overlooked or is missing from this documentation.

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  • Hello mattschaller ,

    Strange. Port forwarding on eero networks is done through the eero app and it sounds like you set it up correctly. I would need to look at the network in order to verify this though. I have linked an article below that goes over the steps to setup port forwarding on the eero app. Can you confirm that the steps in the article below are the steps that you followed?

    https://support.eero.com/hc/en-us/articles/207908443-How-do-I-configure-port-forwarding-

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  • I'm having the same issue. Nothing seems to be forwarding even though I've setup multiple ports for a game server. I've followed the port forwarding instructions to a T. Been hammering at this for over a week. Calling support they tried to resolve but in the end just said 'wait and see if it works'.

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