Separate SSIDs for 2.4 and 5.0 band
I work for an integration company and have installed eeros in at least 15 houses, but it seems I have to pull at least half of them. Savant Pro handheld remotes require a stand alone 2.4 SSID. When the SSID is a 2.4 and 5.0 mixed band, the remotes fall offline regularly. Since most of my clients are Savant users, they cannot be eero users until this feature is added.
Thanks for the time.
If you are within the return period for your eero devices return it and google 'multi SSID mesh systems', there are a number that do what you desire. eero is not the technology leader and they are certainly not a price leader, so I believe that it is time for their market share to disappear, much like their responsiveness to user concerns has done.
I have 5 eero gen2's, and had I known about all the issues with 2.4ghz only devices, I wouldn't of invested the kind of money I did with eero. I have 6 ip cameras that I can no longer use wirelessly because although there use both 2.4 and 5ghz, they can only use 2.4ghz to connect initially. Also had to return 4 wyze cams because they were not able to connect.
I has switched over to eero from orbi because of network stability. Now it seems like I left one issue for another ( maybe even worse) issue. By the way, the cameras had no issue connecting to the orbi system.
I tried eero support for help, and they blamed the cameras. Hate to lose money, but I may have to move on from eero and give orbi another try.
Hi Eero peoples. I’ve read the thread. I’d like to tally a vote for the ability to lock a device to a particular band e.g. create a profile for 2.4 only and assign a device to that profile.
Here is my use case: I have 3 Apple Airport Express units I use for music distribution around my home and detached garage. The detached garage is at the edge of 5GHz coverage resulting in the connection using 802.11a 12 Mbps rate. At this rate the airtime used even to stream audio is substantial resulting in degraded performance for other devices while streaming music to the garage.
The ability to force the garage Airport Express unit to 2.4 GHz would A) likely improve the link quality and allow an MCS or two higher connection and B) move the airtime usage off the 5GHz band saving resources for my other devices.
Pretty sure a probe response blacklist is a feasible solution for a single SSID setup.
Also, for a premium priced product, the level of diagnostic info you give access too is lacking. The ability to see MCS per client (avg, median, a histogram!) or airtime usage per channel/radio, or uplink Rx power per client... anything PHY related would be helpful. And I know for a fact Brcm chipsets have APIs and/or SNMP and/or /proc/blah access to all that stuff, so... just expose it please?!?!
Want to like your product, but it’s getting harder the longer you push back on
Koogeek light doesn’t connect. Probably same issue as noted frequently in this thread. Sure would appreciate help.
I'm new to eero (w/limited and just enough IT experience to be dangerous) having gone all in thanks to my son also all in w/eero. Everything works fine for me EXCEPT Facetime on my old mac mini recently bought used a late 2009 model expressly to facetime on my Sony 40"TV with a logitech hard wired cam; nice to see long distance x-country my new grandson bigger than life<g> It seems there is a frequently commented known issue with dual banding on Apple with wifi (10.11.x OSx in my case).
Maybe too much info here but it seems I'll need a workaround as I cant assign a static frequency to my mac mini MAC ID which is stationary and <8' from a eero gen2; per this thread full of impressive pro's opinions.
So advise please:
1. Resurrect my tplink and name the 2.4 or 5.0 band specific/different than my eero network; log my mac mini just to that tp-link UID?
2. Just shut down the 2.4 incoming/output from the Arris modem to Comcast? Plenty of coverage with household eero network <eg (2)gen2; (1) beacon & (1) gen1> with very nice 60%-70% of max service via Comcast @250mbs capacity.
Thanks in advance
I've discovered there is an issue between able and wifi connections and found a solution for OS X 10.11.x
Explains new settings and DNS to apply for this issue. FYI
Eero is one of the most expensive, if not THE most expensive, Wifi offering out there. Why are basic features such as multiple SSIDs (not just a single "guest network"), hiding SSIDs, enabling/disabling radios, QoS, basic firewall (and many other things I can't think of at the moment) not available? I would also expect the most expensive platform on the market to allow advanced configurations such as VLANs, URL Filtering etc. as well. I also think it's absolutely preposterous that this company has the gall to charge a separate subscription fee for basic security features that are included on most cheap routers.
I reluctantly switched to a "wifi mesh" solution because we moved to a 3 story house and a single Wifi Router wasn't cutting it. When I researched all of the "wifi mesh" solutions out there, Eero seemed to be the best fit. Now that I know that Eero treats their customers like Apple Users (dumb everything down and do not allow any control whatsoever of your own equipment), I really wish I would have went with a different solution.
Hi Drew, thank you for the prompt response. I actually have an old TP-Link C5400 I'm going to connect to this with Eero in bridged mode and see how it works. I'm glad to hear that Eero strives to improve the product, but I wish a lot of these basic features were readily available now...especially at this price point.
I have a Victor smart kill that troubleshoots to only 2.4 only as well and not auto connecting. Is there a simple way I can bridge anothe 2.4 router to eero and set up for this note with limited IT knowledge....
I have an x10 Wi-Fi interface for smart home control that has to be connected via 2.4GHz. Is there a way to do that? I've read eero's arguments on enabling seamless transitions as one walks about the house, but how about a device that just sits in one place and must connect via 2.4GHz?
Need the capability to turn off 5ghz to setup smart switches that only support 2.4. They work fine once setup, but their Setup routine will not work if 5ghz is present. Being able to set the Guest Network to 2.4 would be perfect!
The solutions provided by eero support were not what I was looking for. The smart devices I use connect to the guest network to provide a degree of security. The primary recommendation for support was to turn off all the eeros except the one the furthest away. This might force your phone to use 2.4 instead of 5. I will probably reuse one of my older access points and use it when I need to configure a new smart device.
I don't understand why they are so resistant to allowing you to choose if you want 2.4, 5, or both on a given network.
Good to know they can do that, but, it is a bit inconvenient to have to jump through those hoops when you want to setup a new smart plug/bulb. It's much easier to have a spare access point available. They boot up in seconds and with the phone next to it, it will connect at 2.4.
- Status Not planned
- 3 wk agoLast active