weaves There are other reasons to separate these. The best reviewed baby monitor on Amazon (Infant Optics SXR-8) communicates on the 2.4GHz band (but not WiFi), as do many other baby monitors. Being unable to force phones and other devices onto 5GHz means that they clobber the monitor signal and vice versa. My wife and I regularly disable WiFi on our phones at home because it causes the monitor to cut out. Our Roku regularly ceases streaming smoothly when the baby camera and monitor are turned on.

It might be the case that this is really a client issue and my phone and the Roku and every other device should notice that the 2.4GHz band is noisy/crowded and choose 5GHz, but they consistently don’t. I’m typing this from a vacation rental with a separate 5GHz SSID and it’s amazing that I can do this, over WiFi, while also listening to the monitor and both just work. This is enough of a quality of life issue that I’m contemplating replacing the Eeros with something else when I get home.

I’d be willing to run cabling to my eeros if that were a requirement for separate SSIDs (in the case this caused mesh problems). It’d be a lot easier to run cable to the 3 Eeros than to every other device (especially since some, like the phones, cannot be wired). 

weaves agree with your assessment that most of these issues are related to poor client network discovery / selection implementations. There are a number of ways for an AP to do band steering, or client steering, or whatever you want to call it, to allow the AP to help bad client algos not mandate a bad Wi-Fi experience. Based on your marketing I thought that was what your product was about. Did I misunderstand what your secret sauce is? 

weaves I agree, one thing I like about Eero is one SSID for both.  Using bandwidth steering pushes my devices to the correct band.  

weaves 
Split - or the option to split - SSIDs is essential.
One very simple example: many IoT devices are only running on 2.4 GHz, are requiring a device for its setup (think iPhone or iPad) and you HAVE to be on a 2.4 GHZ network in order to perform and complete setup.

The crux is that when using the same SSID for both networks, there is NO WAY to tell from the iOS device what network you are connected to. So sure, one can say that it is an Apple issue, but EVERY WiFi product out there (and to be honest; most every WiFi AccessPoint or Router works just as well as eero when it comes to RF performance - at a far lower cost) will allow for a unique SSID for each network.

As an integrator, I sadly cannot recommend a product that does not offer simple and basic features to my clients. In today's case we will have to simple shut down the 5 GHz network in order to connect the IoT devices, but will discuss with them other options.

weaves 

This thread is over a year old and still no resolution.  I have a bunch of IoT devices that are now junk.  

I don't understand why you can't comprehend this problem.   Nearly all cameras, plugs, etc. are 2.4ghz devices and you MUST connect your phone to the same band in order to set them up.

Can I send you the bill for all my pile of now worthless devices?  

weaves What would be helpful is a simple switch to say "Use 2.4 only for this device" instead of making us telephone support like it's 1983!

southbayandroid I don’t know when it was added but you can pause the 5GHz network for 15 min now. This is specifically so you can setup 2.4GHz only devices.

https://support.eero.com/hc/en-us/articles/360049983772-How-Do-I-Temporarily-Hide-the-5GHz-Band-on-My-eero-Network-

QuarterSwede Yeah, thats been in place for the better part of a year now - but its still not as good as being able to disable 5G long-term, unfortunately.

QuarterSwede this method "works," except every time the power flickers I have to pause the 5 ghz network and reset EACH individual 2.4 ghz only smart gadget (plug, lights, switches..) so it connects properly. it's super freaking tedious.

this system is only good for newbie users with no smart home gadgets and a weird layout to their house. so my parents in their weird old house with walls filled with metal.

at this point I feel like the eero people on here are trolling us. It's like a builder permanently installed baby gates all over your house and you complain that don't have babies and the gates keep getting stuck and hitting you in the nuts and the builder just keeps repeating at you what a great safety feature they are.

southbayandroid 

I have the same issue and can not believe 2023 eero still can’t figure out how to give us the users the ability to toggle between 2GHZ  and 5GHZ 

I recently tried T-Mobile new Home WiFi and it’s router has that capability and just like that my issue has finally been resolved and I’m selling my eero routers now! 
 

Good luck hopefully someone from eero can help y’all out

dpark You might consider getting a different baby monitor that doesn't operate in the 2.4 GHz band. It also would be cheaper to do. I have a baby monitor that has been operating for 18 years without interference problems. Granted, it operates in one of the first no FCC license bands at 49 MHz, but I have seen monitors that operate in the 900 MHz, and 1.2 GHz bands. These early bands were vacated, when manufacturers gained access to the new higher frequency radio bands at 2.4 and 5 GHz.