Jeff Hi Jeff, I didn't call as it isn't an Eero issue. This is a Wi-Fi chipset issue that I had before buying eero. I just know I need to force the tablet to stay on 5ghz for a stable connection. 

I understand you guys are trying to help but I was under the impression that this was simply where we posted features we would like to see implemented. Contrary to what you guys have replied, there are indeed some devices out there that have problems with certain bands, whether it be a driver or chipset issue, these devices do exist. 

Personally on my home network, I also like to be the one that decides what band I will be on. Too many times has my device decided the band for me. I do understand this is not a feature you plan on implementing, even for those of us that do not utilize the mesh aspect of the waps. You can't blame us for being disappointed in this is all I'm getting at. 

 Jeff C. It's the Tab S2 from Samsung 8 inch. So far eero has kept it on 5ghz but if it switches, it will cause me to lose data on several games that I play on it.

Linksys said the same thing about the velop. But the Web ui let's you change the name and I had no issues with that system. May be going back to it due to this issue. DDNS is also a must. So is a Web ui

Can we add a 2.4ghz extender so that we can log onto that unit and "avoid" the mesh for the Savant and other finicky units??  Will that work? 

IF so, does anyone have a recommendation for the best compatible extender?  Or router in bridge mode?

Just installed eero and if I can't separate the Frequencies, I'll likely bring it back. My issue is undoubtedly an eero issue. I don't think I'm roaming at all. I have two eeros wired (2nd floor south room/2nd floor North room) (2700sq ft home/square shaped) and one connected via wireless (1st floor center of home with open floor plan) and I'm constantly connected to the 2.4. This is an ideal placement configuration as I have no ceiling in my living room and it's mounted high up on the wall so it's basically in the center of two wired eeros (main router and 1 wired eero connected via cat6 about a 50ft homerun tested with a fluke networks nettool series II). I can only connect to the 5 if I'm standing right next to either of the two wired routers and it would require that I disconnect and reconnect to the corresponding network. The eero connected via wireless is giving me worse signal than my old tplink range extender which would cut my speed in half on the 5 and still give me 180-190 down. When connected to either wired eero's on the 5 I get 300 down. 

If it kept me on the "fastest" network instead of the "best signal"; it would be an excellent product, but without proper roaming capabilities, this option is simply for those consumers that don't know or care what speed they're connected at as long as it works. Since I pay for 300D/30U, certain devices only utilizing 60D/30U is unacceptable. 

If you feel I may have purchased a faulty product or if this behavior is not normal then please reply with a solution. I'm well within the grace period to exchange/return the product.