How do I block a website for a specific user?
I have profiles set up for all devices in the house, but want to have the ability to block specific websites for specific profiles (otherwise I'd ditch Eero plus and use an OpenVPN solution - but would rather this be user-specific)
100 replies
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I tried calling Eero support. Waiting on hold one Friday afternoon 2 weeks ago for over 1 hr and 30 min.(even though your hold message said 17 min hold time) What gives Eero? Your support used to be Johnny on the Spot quick.
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Let me be clear. This feature is essential for parents. If you cannot deliver on this feature (and you have already had 2 years to do so), then you will lose my business. I will update my reviews on Amazon.com and I will go and purchase a different product, such as an Orbi, which does offer this feature.
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@sieglock
I want to add my voice to this chronic need. As a parent, you need the ability to block specific sites and to approve all new devices attempting to access the network. Additionally a simple off option for wireless should have been a feature from the beginning. I am very disappointed I purchased Eero as it is a huge failure. Really a substandard product I regret installing this router. I am ready to dig out the old net gear. I see others have chosen Orbi. I will check into them. I have spoken to many eero support people about this issue. Unresolved for too long. Eero is not a product I can recommend
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I gave up on waiting for this. Had a guy run new network cables so that we could get faster speeds, he suggested TP-Link so we switched. We now have this feature and it's faster. Will be putting the Eeros up for sale on Ebay today!
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Individual site blocking is only a temporary fix. If we cannot tell our kids when and what they can view, it is only a matter of time before they learn to work around site blocking. Every kid learns very quickly how to get around it.
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Wujo, if any of my 3, 6, and 6 year old can figure out how to get around it instead of doing their virtual schooling- then I guess they don't need virtual schooling because they are pretty advanced.
The point is Eeero is behind the times. I blocked Facebook on my router after my step-daughter was out of line on it when she was 16... she's 28 now. Blocking a site is not exactly new-fangled futuristic technology, if Eero can't figure this crap out they have no business selling product at the price they are selling it for.
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The fact that this is sitting as 'answered' for 2 years with a "marketing non-answer" says a lot of about Eero's direction. After waiting 2 years for this feature, I'm also changing platform. Great that someone is creating a platform this easy to implement but can't be recommended for parents or any other situation where Internet access needs to be monitored and controlled.
I've backed this company from the early days and have purchased ~10 pro devices for multiple houses. Very disappointed at the evolution of features for power users.
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I've been monitoring this thread for a while, and signed up to comment on this. I've been using Eero for several months now, and have been extremely happy with the technology and the UI for managing the network. However, the parental controls, domain blocking, logging and options to set time limits is extremely disappointing, especially considering this comes at an extra charge for the Eero + Advanced Setting. I wish I had bought the Orbi!!!! I hope anyone doing research finds this post and buys Orbi, to get controls which actually consider user requirements!!! Since Eero marketing clearly does not care about the customers, I will be buying the Orbi and recommending to anyone who asks to do the same!! On a side note... even if you restrict adult content, the site still loads shows all the screen clip images but restricts the video from showing??? I emailed support on this issue, and after two weeks have not received a response...
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I will add my voice. This is extremely important to me. Having the kids at home full time requires being able to control the access to content. Seems like a really basic feature that was requested years ago. Get on this already.
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I am also struggling with kids doing all their school work from home while I try to do a full time job. I'm very dissapointed my new Eero does not allow blocking of Youtube, Roblox etc in school hours. I had my ISP router set up to block these websites on a schedule. My gateway Eero now receives internet feed from the router, and I thought these blocks would still work. Unfortunately it appears that with the gateway Eero now handling the DNS, it is able to evade the router's domain blocks. So I have in effect paid a lot of money to Eero to ruin my kids homework and home schooling. I'm not happy about this.
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after much research and experiment i finally settled for Circle Home plus lifetime device which works very well, right now i have added next to eero but i am planning to get rid off eero and replace with my old router and make my own mesh.
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