
How do I block a website for a specific user?
I have profiles set up for all devices in the house, but want to have the ability to block specific websites for specific profiles (otherwise I'd ditch Eero plus and use an OpenVPN solution - but would rather this be user-specific)
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Hi johnbatzer —
Thanks for reaching out and for your question!
With eero Plus, you can turn on specific filters to block out content for specific profiles that have been created.
To do so, open the eero app, tap the menu button, and tap on Family Profiles. Once you've selected the profile you'd like to set the filter on, tap on Safe Filters. You will have the option to turn SafeSearch, as well as content filtering for websites related to adult, illegal, and/or violent material. Any settings changed will only be for this specific profile, so it will be necessary to add additional filters to other profiles.
In regards to blocking specific sites, this isn't a feature available in eero Plus. Happy to share this feedback with the team. With that said, if one of these filters are not blocking a site that you believe they should be, please don't hesitate to contact support@eero.com so our team can take any necessary action.
Hope this helps, John! Please let us know if you have any other questions.
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Jeff C. Parent here. Family Profiles would be perfect if I could block a specific site like youtube. I use Eero family profiles extensively to manage how much screen access my two children get, which is a massive ongoing headache for me and a constant source of arguments. I'm in the app all the time flipping access on and off depending on the situation. I need flexibility to block certain things while allowing others. Not sure if this is on your roadmap, but I would pay extra for this, it is so worth it to me. Give me site specific blocking in family profiles and I will be able to deal with a huge family pain point. It is literally the only thing that makes Eero less than perfect.
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Would really like to see this as well. May be time to explore installing Meraki at home. Some of the features missing are very basic and not being addressed over time. Other platforms have solutions for these already and while not as simple as eero they at least work better for us parents. Would love to see a timeframe on granular site blockings...
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All, this is the SPECIFIC need we parents want. Yes eero plus (that I have and paid for) is very good for filtering sites and content I don’t know about but as other users indicated I need the ability to block Fortnite and YouTube while still allowing for homework. When is it going to be possible. I cannot be a large change since website blocking is available in web browsers.
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Please add customizable content/site blocking, e.g., Youtube, and other time sinks for children. I moved from Orbi to Eero because of your excellent, reliable product and customer service. Orbi's firmware updates crashed my network and took a month with Netgear's support without resolution. Without reliability and great customer support, additional features like Disney Circle is not worth it in my case.
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Jeff C. and Eero Team,
Can someone respond if Eero is working on this? I understand that this may be more difficult that some of us really understand, but after almost a year, I would hope this has made it up the list of improvements.
Also, I disagree that this has been "answered". Yes, Eero responded, but either they are not going to make this change, or they are and they are working on it. I guess I am asking for a reevaluation of if the topic is truly "answered"
Thanks VTCC93
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Hi, vtcc93 and uwavegeek –
Thanks so much for your feedback, and welcome to the Community, both of you! We appreciate you taking the time to check in with us and share your thoughts on this feature. While we don’t have an update to share, we hear you and understand the benefit of custom URL blocking beyond the pre-set categories. Given the feature's status as "Under Consideration," it’s something we're continuing to evaluate and explore. That said, unfortunately we don’t have a timeline to share at this time.I encourage you to visit our active Feature Request Thread for this feature and vote on it, as well as share any additional feedback or use-cases as the feature applies to your home – hearing your thoughts is incredibly valuable to our team, and helps us continue to improve eero. Thanks again so much for sharing your thoughts, and I hope you enjoy your time in the Community!
Kindly,
Drew, eero Community Team -
Why is this marked as answered?
Most of us have purchased this annual service, but one of the number one features is still not supported (or appears to be on the radar to add as a feature). I really hate to do this, but I might start looking elsewhere for something as simple as IP/domain blocking by internal user device :( -
It's amazing that Eero has this many parents crying out for an obvious and not-so-complicated feature and they won't deliver. Makes me wonder where their funding is coming from.
If I can't block TikTok within a month, I'm cancelling Eero too. This was one of the most obvious reasons I bought a system like this and it clearly isn't delivering the features people need.
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This is such an important feature to add. Being able to narrow access down to help kids manage the distraction potential of the web is key. Like being able to turn off YouTube for a while when they are doing homework. Great need. Can get it elsewhere but why not here? Having a non transparent filter set by eero not that helpful.
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eero and community,
So as of Dec 2019, the ability to block specific websites does not exist within eero. What have users done to resolve (or work around) this in the short term? Clearly we are in a school year now and need to do something asap then waiting for software enhancements. Do we use a VPN? If so, which ones work best with eero? Can the eero dev group give us some type of guidance to work with this current gap? (I work in software dev and we do this all the time for current product gaps).