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How do I block a website for a specific user?

I have profiles set up for all devices in the house, but want to have the ability to block specific websites for specific profiles (otherwise I'd ditch Eero plus and use an OpenVPN solution - but would rather this be user-specific)

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  • Hi  johnbatzer

    Thanks for reaching out and for your question!

    With eero Plus, you can turn on specific filters to block out content for specific profiles that have been created.

    To do so, open the eero app, tap the menu button, and tap on Family Profiles. Once you've selected the profile you'd like to set the filter on, tap on Safe Filters. You will have the option to turn SafeSearch, as well as content filtering for websites related to adult, illegal, and/or violent material. Any settings changed will only be for this specific profile, so it will be necessary to add additional filters to other profiles.

    In regards to blocking specific sites, this isn't a feature available in eero Plus. Happy to share this feedback with the team. With that said, if one of these filters are not blocking a site that you believe they should be, please don't hesitate to contact support@eero.com so our team can take any necessary action.

    Hope this helps, John! Please let us know if you have any other questions.

    Reply Like
    • Jeff C. 

       

      thanks for the update. I’ve cancelled Eero Plus for the time being and went back to using OpenVPN - it’s a parenting thing - I take away YouTube from time to time - not a huge deal for the adults in the house - but a huge deal to the kids. But turning off the services which access YouTube turn off things the adults do need. 

       

      Let me know if/when this activated. 

      Reply Like 5
      • gawong
      • gawong
      • 1 mth ago
      • Reported - view

      Jeff C. it would be super helpful if you can find a way to block sites on specific devices. I do use eero plus, However need more

      Reply Like
  • I also want the ability to easily and temporarily block certain sites like YouTube. That way during homework time they can access their homework site and not get distracted. 

    Reply Like 5
  • Same here I cancelled the trial as soon as I could block YouTube for my younger kids.   Please add this feature per user per device

    Reply Like 2
  • This would be great.  I'd like to block social media for my kids (facebook, twitter, etc).  Specific site blocking per profile is important.  Thank you.

    Reply Like 1
  • Do you partner with opendns?

    Reply Like
  • Jeff C. Parent here. Family Profiles would be perfect if I could block a specific site like youtube. I use Eero family profiles extensively to manage how much screen access my two children get, which is a massive ongoing headache for me and a constant source of arguments. I'm in the app all the time flipping access on and off depending on the situation. I need flexibility to block certain things while allowing others. Not sure if this is on your roadmap, but I would pay extra for this, it is so worth it to me. Give me site specific blocking in family profiles and I will be able to deal with a huge family pain point. It is literally the only thing that makes Eero less than perfect. 

    Reply Like 2
  • Would really like to see this as well. May be time to explore installing Meraki at home.  Some of the features missing are very basic and not being addressed over time. Other platforms have solutions for these already and while not as simple as eero they at least work better for us parents.  Would love to see a timeframe on granular site blockings...

    Reply Like 1
      • smithwm66
      • smithwm66
      • 8 mths ago
      • 1
      • Reported - view

      joediianni I’m trying the Netgear Orbi with Disney Circle so for it’s the best one i’m found.   The performance is great and the parental controls are awesome! 

      Reply Like 1
      • laura
      • laura
      • 8 mths ago
      • Reported - view

      smithwm66 I don't suppose these will work if your kid know about incognito mode in chrome, right?

      Reply Like
      • smithwm66
      • smithwm66
      • 8 mths ago
      • Reported - view

      laura Yes, it’s blocking it at the network or device level so their is no way to get around it.   They even have another option that will block the same thing on the Go if they spent the night at a friends house or if we are staying in an hotel for vacation. 

      Reply Like
      • sherazkhan
      • sherazkhan
      • 7 mths ago
      • Reported - view

      smithwm66 how are you using Netgear Orbi (Disney Circle) with eero? Or did you just buy the supported Netgear routers? Also does Orbi have ability to block specific sites for specific devices at specific times?

      Reply Like
      • smithwm66
      • smithwm66
      • 7 mths ago
      • Reported - view

      sherazkhan I stop using the Eero and switched to the Netgear Orbi (Disney Circle)   I loved the support from Eero and product interface but the advance features and filtering was just lacking.    The performance on the Orbi has been much better also since i had the original Eero devices. 

      Reply Like
  • All, this is the SPECIFIC need we parents want. Yes eero plus (that I have and paid for) is very good for filtering sites and content I don’t know about but as other users indicated I need the ability to block Fortnite and YouTube while still allowing for homework. When is it going to be possible. I cannot be a large change since website blocking is available in web browsers. 

    Reply Like 1
  • I would also like to see the ability to block certain websites..... Such as YouTube. I do not understand why this is not listed as a planned feature. If my kids were online at the time I purchased the Eero system........ not having this feature would have had me look at other solutions. 

    Reply Like 1
  • I would like to add my voice to this topic - I would also love to have this feature!

    Reply Like 1
  • I second the motion and push for a vote!  I’m all in for this feature request.

    Reply Like 1
  • Please add customizable content/site blocking, e.g., Youtube, and other time sinks for children.  I moved from Orbi to Eero because of your excellent, reliable product and customer service.  Orbi's firmware updates crashed my network and took a month with Netgear's support without resolution.  Without reliability and great customer support, additional features like Disney Circle is not worth it in my case.

    Reply Like 1
  • good one .. 

    Reply Like 1
  • Just purchased euro plus with the specific goal of blocking you tube.   Very disappointed that the Eero developers have not developed a simple solution in 11 months since this site has been started.  I may ask for my money back.

    Reply Like 1
  • Jeff C. and Eero Team,

     

    Can someone respond if Eero is working on this?  I understand that this may be more difficult that some of us really understand, but after almost a year, I would hope this has made it up the list of improvements. 

     

    Also, I disagree that this has been "answered".  Yes, Eero responded, but either they are not going to make this change, or they are and they are working on it.  I guess I am asking for a reevaluation of if the topic is truly "answered"

     

    Thanks VTCC93

    Reply Like 2
  • I agree, this is needed.  Only way around it is to use another device on your home network called Circle by Disney.   U can block the traffic by app name and per users.

     

    eero, while e-plus is nice consider the other apps that we get access to for 99 bucks is nice.

    Reply Like
  • Hi, vtcc93 and uwavegeek – 

    Thanks so much for your feedback, and welcome to the Community, both of you! We appreciate you taking the time to check in with us and share your thoughts on this feature. While we don’t have an update to share, we hear you and understand the benefit of custom URL blocking beyond the pre-set categories. Given the feature's status as "Under Consideration," it’s something we're continuing to evaluate and explore. That said, unfortunately we don’t have a timeline to share at this time.

    I encourage you to visit our active Feature Request Thread for this feature and vote on it, as well as share any additional feedback or use-cases as the feature applies to your home – hearing your thoughts is incredibly valuable to our team, and helps us continue to improve eero. Thanks again so much for sharing your thoughts, and I hope you enjoy your time in the Community!

    Kindly,
    Drew, eero Community Team

    Reply Like
  • Is there a dislike button?

    Reply Like
  • Please! This is super important for families!

    Reply Like
  • Why is this marked as answered?

    Most of us have purchased this annual service, but one of the number one features is still not supported (or appears to be on the radar to add as a feature). I really hate to do this, but I might start looking elsewhere for something as simple as IP/domain blocking by internal user device :(

    Reply Like
    • Thanks for taking the time to post Jeff C – we appreciate having you here!

      This particular thread is marked as "Answered" because we're in the Q&A section of the forums, and the answer for the time being is, unfortunately, that domain/site-specific blocking isn't available via eero Plus. That said, it looks like you've already found the Feature Request thread, so we encourage you to check back on that thread periodically for official updates about the implementation of the feature. Please rest assured that we're aware of the demand and usefulness for such a feature, and we're continuing to actively explore ways that we can implement it for use with eero Plus!

      Thanks again for taking the time to reach out, and welcome to the Community!

      Kindly,
      Drew, eero Community Team

      Reply Like 1
  • The ability to block youtube is a critical parenting feature.

    Reply Like
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