Power Supply specifications

The power supply cord is too short so I want to buy an aftermarket power supply.  It is my understanding the power supply is 12 volts.  

What is the amp requirements?  

Also what type of plug does the Eero use (to make sure I can plug it in)?

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  • Hi  Dre —

    Thanks for your question and welcome to the eero community!

    Before I answer your question, I'd like to make sure you are aware of our warranty. Using any sort of third-party power supply with an eero will void the warranty:

    This Limited Warranty does not apply to a Product or part of a Product that has been altered or modified (e.g., to alter functionality or capability) by anyone who is not a representative of eero or that is used outside the permitted or intended uses described by eero, with a power supply other than the eero power supply, or with an eero mobile application that has been altered or modified by anyone who is not a representative of eero.

    Each eero uses a 12V/1.5A adapter with a 2mm inner diameter and 6.5mm outer diameter center-positive.

    Hope that helps, Dre — if you have any other questions, please feel free to contact our support team.

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  • Hi Jeff,

    Thanks for your quick response.

    Then how do you propose to have an esthetic solution where the eero is too far removed from the 110 volt socket?

    Also have you any approved mounting to have it attached to the ceiling?

    Thanks,

    A

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  • No problem! 

    The only solution I can provide that would be within the warranty is using an extension cord from the eero power adapter. Not sure how well you could hide an extension cord, but that is the only viable solution we can give.

    As for mounting, we don't have any approved solutions for this. If you do find something, we just advise that you avoid mounts that use metal plates or brackets as that can cause major interference issues.

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  • My 2 cents is that should look into having the router with a usb-c port for power.  This would be both "green" and empower the users to have much longer power cords without requiring you to have to build them.

    The other comment is that you should look to have the unit capable of being wall or ceiling mounted.  Both solutions would give potential for getting the router to have unobstructed access as well as be out of the way.

    ;)

    A

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  • You can wall or ceiling mount your eero right now, if you have a bracket or mount to fit it. They recommend it NOT be made of metal, so as not to attenuate the signal or have feedback from the internals.
    You can 3D print your own, buy one, or just use....whatever you can come up with.
    But, no, there isn't an official eero device for wall or ceiling mount.
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  • sounds strange that you don't get a wall mount plate.. don't most people want to wall mount there access point if they can to get it out off the way.. ?

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  • If you buy a 3rd party unit make sure it isn't metal. 

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  • Does anyone know of a 3rd party adapter I could buy that would work? I contacted eero and they stated that they don't sell the adapters individually but I'm in need of one.

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