Eero Pro 6 Channels

When running WiFiInfoView on my PC I only see two channels being used by my 3 Eero Pro 6 devices, channels 11 and 153, I do not see the third radio channel at all.  They are all on v6.5.0-2961 firmware.  This does not seem normal to me as these are supposed to be Triple Channel devices, which is why I bought them.  I have restarted them several times and the missing 5Ghz-Lo radio does not show up anymore.  

2 replies

    • eero_support
    • 1 yr ago
    • Reported - view

    Hello jamie1073 ,

    Thank you for reaching out to us and welcome to The Community! Most likely the extra antenna is operating in DFS. We can take a look if you would like though to make sure all of the antennas are working correctly. I will send you a direct message on how to get an email to me or you can give us a call and any of our support agents will be able to help you verify that your antenna are working correctly.

      • jamie1073
      • 1 yr ago
      • Reported - view

      James I responded to you message.  Thanks for your quick response.  The Lo radio is on Channel 60 and hidden.  

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