One device has no internet on one of 3 eeros

I have a master eero with 2 satellites. Everything works fine except for one of my laptops only having intranet connection (connected to eero but no internet) when connected to one of the 2 satellites. Every other device connected to the same satellite works fine as well as the laptop connects to the other 2 eeros just fine. As soon as I move the laptop to the close proximity to the "bad" eero, ut connects to it and looses internet. I restarted and updated it. The laptop is a newer laptop that supports both 2.4 and 5.0 frequencies. I cant find a way to inspect logs (if there is a log on eero) to see if it is being blocked somehow. Eero support is not helpful. Any suggestions? 

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 3 wk agoLast active
  • 13Views
  • 1 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support