Eero Pro 6 - Virgin Media - First time setup

I am unable to connect a newly purchased eero pro 6 to the Virgin Media Hub. I have followed instructions on setting the VM Router to modem mode and ensuring the right sequence is used in restarting etc, but the eero is unable to connect.

First time setup.

Only purchased it yesterday and spent an hour+ trying to get it to work.

The issue is the WAN.

Wires are securely connected etc. 

Any help would be highly appreciated.

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  • Hi, I’ve just bought one and got the same problem, did you resolve it?

  • The entire process typically takes less than 10 minutes, though you'll need to rely on cellular data to get everything set up. Still, enjoying whole-home WiFi coverage could be as simple as following three simple steps.

    DMV Now

  • I am likewise confused and requiring light on this not well characterized issue. epayitonline.com

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