Option to Disable 2.4ghz band.  Force all Wifi communication over 5ghz.

Hello Folks.  Please revisit the ability to do the following, because as a customer with a wide array of smart home devices deployed on his network, for the purposes of configuring various devices *at all*, I need the ability to blanket disable 5 GHz, at least temporarily - as some smart devices, like the ambient weather 2902 station, cannot connect to 5GHz at all and thus my phone cannot be set ‘automatically’ to be on 5 GHz during this configuration process.  Likewise, certain building materials greatly inhibit 5 GHz, such as metal roofing.   Thus 5 GHz is sub-optimal in certain buildings.

Please treat this as an urgent use case and prioritize accordingly.

Thanks,

Joe

I am also having the same issue with the Eero pro I just purchased.

I need to have control over this especially when my devices are constantly switching between 2.5 and 5 GHz. Is it normal to lose connection when this happens? I feel like when I'm working from home and moving around the house my VPN drops going from 5 to 2.5 GHz.

Please fix this Eero. We should have the ability to chose which device belongs on which netowrk.

Steve

This is the basic of WiFi AP feature. I need to be able to disable 2.4GHz. Actually I need a more detailed approach to the configuration settings. It is good that Eero target users that are not technology savvy, but they also need to offer more configuration details for the technology literate. I just received my 3 eero and so far I am not really happy that I have no idea what is the full configuration. I am concern that when I will encounter a problem I will have no idea where to start troubleshooting, beside pushing the troubleshooting button.

Having the same problems - in busy urban places, the problem is interference on 2.4 Ghz not device instability @drew  from Eero. I'm wasting tonnes of time now waiting for my devices to catch up, and expected a more advanced setting. I previously had an extender which would worked on 5 Ghz alone and I replaced with eero to avoid 1 dead spot. Now everywhere is so slow, the whole house is a dead spot...MESH is great, but you need to allow band selection, please now, before I have to ditch you.

I'd like to be able to force 2.4g for setting up IoT devices with my phone because it doesn't work when the phone is on 5G and the device can only do 2.4g.

I understand that the Eero concept is to make home wifi networking "easy" for the average user.  But I think you're seeing a LOT of demand here for the ability to manually turn on/off either the 2.4Ghz or 5.0Ghz bands.  That Eero just keeps responding with that feature as "unplanned" is simply asinine.  It ain't that hard. I know a kid who's an amazing programmer and he could teach Eero how to do it (or do it for them) in 20 minutes.  C'mon, let's be more responsive to what your customers need and want, not what some arrogant lead engineer "thinks" we need.

I need the same. Outrageous we do not have the option to change network to 5ghz. Please have this fixed otherwise have no choose but to abandon your product and I just purchased it as it confirmed it uses both networks. 

Wow, this feature has been continuously requested for at least THREE YEARS, and nothing has been done? That's about the lousiest customer service I've seen yet. I just got my eero system with my fiber I had installed 3 days ago. Although I didn't have to pay for it, I hate it nonetheless. Band steering is on, but my phone and tablets still tend to connect to the horrendously slow 2.4ghz band, and that effectively defeats the purpose of having 1k mbps fiber. It's no faster than my cable internet was, using the eero system. It just sucks that I can't designate a separate ssid and choose for myself which band I want to use. I'm buying a new router and the eero will be tossed in the closet. 

Going back now and re-reading this thread, it is astounding how TONE DEAF Eero’s responses are; in many cases not even addressing the actual post but simply giving us “campaign speeches” about the Eero product.  This is NOT the only thread on this subject.  It’s clearly what a large number of Eero customers want.  So what exactly is the freaking problem?  Developer pride?  Engineering ego?  Get over it and give us what we want and need.  And if you’re worried about “average users” making a mistake and accidentally turning off one band or the other, then give us an Eero Advanced app or something similar for sophisticated users.  I’d even pay a few bucks to access more advanced features like this.  But this arrogance in the face of customer requests and needs is mind-numbing.

I was so happy with my apple airports!!!  they were fantastic.   what a terrible disappointment. My nest thermostats are disconnecting, as well as my smart switches.   not cool...

I was excited to get these today. I had initial issues getting the setup of the devices.  I had them on each floor in a common area, then I basically had to put them in the same room as the modem.  After setup and placement back into the common area on each floor, I found that I cannot set up my devices to connect consistently to 5g (5 echo shows 5 and 8, iPhones, iPad's and laptops) even with the band steering enabled.  This results in my smart device's lights and thermostats to disconnect as the previous poster indicated. I have to send these back, it is a deal-breaker for me.  This is my fault as I did not do enough research.

I just got the Eero 6 Pro and cannot get some of my devices on 5GHz since it detects 2.4GHz first. You can pause 5GHz, but no 2.4GHz? Why is this limited to one? Come on guys, there should be an option to have two SSID to differentiate between the two or the ability to pause 2.4GHz or 5GHz.

Some areas 2.4GHz is too crowded. The signal strength may be great, but the bandwidth is horrible. Switching to 5GHz makes a huge difference for me in my area.

I may take this back and go with something else that allows for these settings.