Option to Disable 2.4ghz band.  Force all Wifi communication over 5ghz.

Option to Disable 2.4ghz band.  Force all Wifi communication over 5ghz.

I live in a very dense condominium building with 4 floors, many units over a city block.  eero is great because you can have multiple access points (I use 2) to communicate on each floor of my condo.  

In reality, DISTANCE is not an issue.  Just having the strongest 5ghz signal that doesn't need to travel far.

I'd like the ability to force disable 2.4ghz band.  All the devices in my home can connect over 5ghz.  Range is not an issue now that I have eero.  I don't want a device to accidentally connect over 2.4ghz where there is so much interference in a building such as mine.

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  • Hi  catmandad

    Welcome to the eero community and thanks for your feature request!

    At this time, disabling (or separating) the 2.4 or 5 Ghz band isn't something we plan to do. However, we greatly appreciate you sharing your feedback and scenario, and I'll be happy to relay it to our team.

    In the meantime, if there is anything we can help with, please feel free to give us a call at 1-877-659-2347 or email us at support@eero.com . Our team will be happy to take a look at your network and provide any optimization tips.

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  • What about allowing users to Force 5ghz on specific devices?

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  • Hi  windsurf555

    Thanks for chiming in! That feature is also currently Not Planned and can be found here.

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  • Glad I stumbled upon your answer. Given that I have a much faster Internet connection then what the EERO is capable of over the 2.4 GHz connection  it seems to be forcing me to use and without any future plans to allow us to force the 5 GHz network I will be switching to a new device.  I can connect to my base router  in the same locations of my house at 5 GHz and get much faster (triple) speed than using the EERO product.  The product is easy to use and is likely very useful for the "typical" user.

    Reply Like 2
  • I am currently having issues with my Leviton Smart (HomeKit) switches.  I am having much better success with them connecting on 5Ghz.   I am having many disconnects from the HomeKit environment when they connect on the 2.4ghz network.   It's interesting, I can have a gang box of 4-5 switches and they will connect to the same access point, some on 2.4ghz and some on 5ghz.  The ones on 5ghz work consistently, while those on 2.4ghz can drop out.

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  • I also have 1gig internet service and would like to switch the eero's into a 5GHz only mode to get as much bandwidth usage as possible. The 2.4 GHz network is too slow.

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