Hung up on when dialing support line

I just bought a eero and having issues with connecting to Wemo.  I called the support line and it answers and then hangs up.  Is this normal? 

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Hi ckinnison -

    Thanks for reaching out and sorry to hear the issue you are experiencing with connecting your Wemo device.

    Our phone support opens at 7am PT today. If you'd like, you could email into support@eero.com and a member of our team will follow up ASAP. You could also set up a call when writing in if you'd like.

    Reply Like
login to reply
Like Follow
  • Status Answered
  • 8 mths agoLast active
  • 1Replies
  • 177Views
  • 2 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com


Latest from the eero blog

eero, plus peace of mind

Learn more about eero Plus and how our security suite helps to keep both your devices and everyone in your home safe while online.


Meet a few members of our team