Hung up on when dialing support line

I just bought a eero and having issues with connecting to Wemo.  I called the support line and it answers and then hangs up.  Is this normal? 

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  • Hi ckinnison -

    Thanks for reaching out and sorry to hear the issue you are experiencing with connecting your Wemo device.

    Our phone support opens at 7am PT today. If you'd like, you could email into support@eero.com and a member of our team will follow up ASAP. You could also set up a call when writing in if you'd like.

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  • 6 yrs agoLast active
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