
MyQ garage door opener won't pair with eero
I am trying to connect my Chamberlin MyQ garage door opener to eero.
I was not able to get it to work via bluetooth, so I tried connecting the the webserver on the Hub ( setup.myqdevice.com ).
There it offers me three different connections for each of my primary and guest network. I have tried all 6 of them with WPA2-AES as the encryption.
The device will not pair with the eero not matter what I try. This is an older model MyQ, is this device known not to work with eero? It worked great with the most recent Airport Extreme tower that Apple made, so I am surprised it won't connect with eero.
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I tried all the directions in the Chamberlain directions and none worked either to reconnect Eero wifi to the opener. Finally had to hold the wifi blue blinking light for 5 to 10 seconds until hear a beep which erased previous wifi. Then went through the set up and it worked finally. In all of Chamberlains descriptions, they dont state to do this. They talk about hitting the yellow button 3 times to turn on wifi or go through the contol on wall to start wifi mode. When doing this, it didnt connect until cleared the unit by holding down blinking wifi button. Hope this helps.
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Got the new Eero pro Wifi 6 router. When replacing router, had to reset garage wifi again. Used the troubleshoot on the Eero router as above to keep on 2.4 GHz and it worked. Just need to make sure when change to 2.4, you need to make sure your phone is connected into the 2.4 wifi also. Needed to put my password in again to connect to the 2.4 on Samsung phone.
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MyQ Garage Hub all of a sudden would not connect again with Eero after factory reset. I had to reset it to pair again with Homekit Hub. After resetting many times still wouldn’t connect to Eero. I even tried MyQ web based set up and nothing. Solution: I disabled WPA3 in the Eero App and Bingo it connected right away after a final attempt. Hope this helps others.
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I have been offline for a week. Eero 6 has IPv6 available now and it's not compatible with MyQ. I changed it back to IPv4, set encryption to WPA2, Temporary 2.4 Ghz set, and nothing. Resetting the black button and attempting to connect with a laptop were also not helping. Support has not been helpful.
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Hi All. Lots of success for some people here, but I am unable to get MYQ to connect after using the blue reset on the garage unit , unplugging all eero mesh devices except the router, disabling WPA3, IPV6, temporary 2.4ghz. etc. I am baffled. I can get the MyQ to go through the routine of set up, with all of the beeps/confirms showing on the app, and it even shows in the eero app as being connected, but when I go to use the MYQ app it shows no devices . I have probably been through some variation 20 times? Any other thoughts? I have even thought about using a dedicated 3rd extender just for the MYQ at this point.
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I think the answer to the connection problem is this: The network detection of a wifi 6 network (that's a thing), is not feasible by MyQ. So, we need to dumb the network down to 2.4Ghz, the MyQ will find it and register the wifi. Then, we'll get eeros back to 5Ghz and restart the MyQ.
Here's how I got mine to connect:
- In eeros app, Troubleshooting>>Device wont connect>>Temporarily Place Network on 2.4Ghz (for 15 minutes)
- Unplug the MyQ Garage Hub (in my case)
- Plug it back in
- The MyQ Hub will flash green and blue lights
- Hold the left most button (Reset) on the MyQ Hub, until you get a flashing blue light
- With a flashing blue light, open MyQ app on phone
- Login to the MyQ-NNNN network
- You'll see your SSID (eeros wifi network)
- Now, you're connected. BUT, eeros is on 2.4Ghz. Cancel out of the 2.4Ghz in the eeros app
- Unplug/Plug in the MyQ Hub (it'll run fine on 5Ghz. it just couldn't see the network on 5, only on 2.4)
note: you might have to restart the printer and other appliances on the eeros network, since you flip-flopped the 5 to 2.4 to 5 schtick.
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I finally managed to get mine to work by resetting the opener back to factory settings, shutting down all eeros except the main one, temporarily setting my network to 2.4 and going through the set up routine again following the myQ instructions. Maybe it was dumb luck but it has been up and running for a few days
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Tvlas Thanks for your suggestion. I had given up on connecting myQ and when I read your instructions. I have it working. I am not sure if it was the reset or forcing my phone to connect to the same eero. I am glad it's working. Thank you!
Dnasep Thank you for showing how to force a 2.4 GHz connection temporarily. This will help many of the devices.
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So, I've been having a very difficult time with my MyQ G0401 - has been doing the blue+green blinking thing for a long time. I even bought a second one to make sure it wasn't a broken unit. After trying the setup.myqdevice.com setup, switching off 5ghz band in the eero app - nothing. Couldn't get it to work.
Finally I tried flipping off WPA3 - that worked!