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Please enable 5 Ghz only option!

Just purchased eero 2nd generation. Very pleased with set up and features (plus), but I have 1 Ghz fiber internet and I am not getting my money worth of speed! I am sitting next to the main base and only downloads up to 200 Mbps, with my Apple Time capsule I was able to get up to 450 Mbps with my MacBook Pro. 

Please do something about it before I go back and return my purchase

 

Thank you  

3 replies

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    • turnem05
    • 5 yrs ago
    • Reported - view

    If they are able to get node steering to work (I think they are working on something) then I would definitely support this.  It seems that in many Eero setups most people have eeros well within 5G range in nearly all spots of their house.  But... it needs to be a toggle option because it won't be a good solution for everyone obviously.

    • fuasdvfd
    • 5 yrs ago
    • Reported - view

    I could see this being useful in my apartment complex. 2.4G is very crowded

    • Scott.6
    • 3 yrs ago
    • Reported - view

    Of vice-versa because when attempting to install/configure IoT devices such as thermostats and camera which only use 2.4g I need to force my phone to 2.4 to configure them in their app ... which fails becasue phone is on 5G ... so I've recently found out i need to call tech support to get them to disable 5g ... what a PITA.

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