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Devices not connecting to closest eero
A quick background on my setup: I am running the latest version (1.4) of the iOS app I am running the latest firmware (2.1.0) on my three eeros. My first eero is connected as follows:…
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Outdoor extender?
I have an eero system in my house which covers the house pretty well but doesn’t really cover much of my back yard. As I walk around my yard my WiFi drops out.…
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Connected Devices - Recently on your network (What are these connections?)
When using the Eero app on my iPhone, under NUMBER OF DEVICES CURRENTLY ON NETWORK, under RECENTLY ON YOUR NETWORK, I am seeing many connections that are not devices in my house.…
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HP printer wireless setup issue
I recently installed four eeros in my home. My iMac (OSX 10.11.6 El Capitan) cannot find my printer. I am trying to connect my HP Envy 7640. The printer gives me the following message when printing…
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How to connect a WPS device (printer) with Eero?
My printer (canon pixma mx492) only supports WPS connection. How can I connect it with Eero?
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When will eero be available in Europe?
Is there any news about when eero will go on sale in Europe? Many people I know would buy it immediately if only we could buy it over here. Please let me know.
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EERO compatibility with smart-plug devices?
Hi - I just installed my EERO system. The iHome SmartPlugs I have (2) don't seem to be able to connect to this network. Does anyone have recommendations for compatible smart-plug devices? Thx!
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How many units is too many?
Currently running 3 wired eeros. Getting decent reception bars for all 50 or so devices. Ordered a 4th eero to be wired also. Hoping to tweak for maxing signal everywhere.…
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eero Refuses to use Ethernet Backhaul
I have three eero Gen2 all in bridge mode and connected via ethernet to a gig ethernet switch that is plugged in to my ISP firewall/router/modem. Everything worked great for the last few months.…
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Connecting Eero to a comcast phone, internet, WiFi router
I have a combined comcast phone, internet router with built in wifi. I know I could use a cat5 cable to connect the two, but would the comcast wifi interfere with the Eero wifi?
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How do I block a website for a specific user?
I have profiles set up for all devices in the house, but want to have the ability to block specific websites for specific profiles (otherwise I'd ditch Eero plus and use an OpenVPN solution - but…
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Hard Wiring each Eero via existing network
My house has 2 CAT 5E drops in each room, all go back to a wiring closet with Gigabit managed Switches connected to my existing AC-1750 Router. my house is 4200 SF and has poor WIFI since the…
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Using Custom IP address and Internal Subnet will not work
I have the need to have my eero subnet to match that of my main router for internal communication across devices and to be able to set static IPs. I do not want to use bridge mode on my eero system…
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Replacing Apple Time Capsule with Eero
How can I replace my Time Capsule which I use as router and disk drive for TimeMachine with eero? Can I attach an external hard drive to the eero for Time Machine backup?
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number of devices currently on network
On occasion I see devices that show up under "recently on the network" which don't show an IP address assigned to them. They are devices which aren't supposed be a part of the network because they…
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Power Supply specifications
The power supply cord is too short so I want to buy an aftermarket power supply. It is my understanding the power supply is 12 volts. What is the amp requirements?…
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Powerline Adapters Backhaul
Hello! First, I love the Eero and their performance (particularly with the latest release). I don't want to be a network engineer at home, I want to be the lazy user :…
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Max # of Wifi Clients per eero
I have about 50 Lifx bulbs in my house and at times they are not staying on the network. I currently have a Linsksys router, 2 Access Points (Older routers repurposed),…
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Plex remotes access using EERO
So I just upgraded my old apple router to EERO PRO. And the one thing I am having trouble with is I can not access my plex media remotely? I have read a few things saying that EERO can not do this…
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Issue setting up AirPrint on network
I recently bought and installed four eeros in my home. The eero app reports I am connected, and the new eeros work well as a wireless network. The eeros replaced Aerohive wireless access points.…
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Managing Multiple Networks
I have two networks that I manage. One at my parents house (in another part of the state) which I set up and which is working well. Another in my own house.…
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Eero vs. Google WiFi
I am using Google Wifi and finding some significant gaps in the feature set. I am trying to find out which of these Eero also has (or does not have). Sorry for the long list,…
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Wiring Eeros Together
Hello, since Eero now as the security features I am now looking to buy the new Eero Pro but would like to wire them together so I don't have to worry about any degradation between the devices.…
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Stuck on "Still Downloading..."
I just set up my eero, and told it to download and install updates. It's been stuck on "Still Downloading..." for about an hour. I've restarted everything and reloaded the app multiple times.…
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