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How do I block a website for a specific user?
I have profiles set up for all devices in the house, but want to have the ability to block specific websites for specific profiles (otherwise I'd ditch Eero plus and use an OpenVPN solution - but…
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Devices not connecting to closest eero
A quick background on my setup: I am running the latest version (1.4) of the iOS app I am running the latest firmware (2.1.0) on my three eeros. My first eero is connected as follows:…
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Outdoor extender?
I have an eero system in my house which covers the house pretty well but doesn’t really cover much of my back yard. As I walk around my yard my WiFi drops out.…
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Managing Multiple Networks
I have two networks that I manage. One at my parents house (in another part of the state) which I set up and which is working well. Another in my own house.…
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Very slow upload on wired and wireless connections
Hi, apologies if this has come up before, but I haven't been able to find a solution via searching these forums and elsewhere. I have a 300mbps service with Verizon Fios and have good download…
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Nickname removal
By default, none of my devices had a nickname, but rather showed the hostname in the device list. I added a nickname to a device, but I cannot remove said nickname to go back to the default behavior.…
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How can I see which blocked sites my child tried to access?
The activity screen shows that one of my kids tried to access adult websites 19 times. I want to see the list of specific sites attempted. Is that possible?
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Multiple Networks, same eero pros
I'm looking to set up two networks using the same eeros in the same location, so I can run my IoT devices on one network, and computing devices on the other network.…
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USB PORT
Any chance the USB ports will be activated any time soon? They would be extremely useful for many purposes. In my case I would love to be able to attach a portable drive with my music so that my…
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Moving — do I need to do anything when setting up my eeros in my new home?
In a couple weeks, I am going to be moving into a new home. I just got my eeros, but wasn't sure if there is anything I am going to need to do to get them back up and running? Thanks!
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Plex remotes access using EERO
So I just upgraded my old apple router to EERO PRO. And the one thing I am having trouble with is I can not access my plex media remotely? I have read a few things saying that EERO can not do this…
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eero Refuses to use Ethernet Backhaul
I have three eero Gen2 all in bridge mode and connected via ethernet to a gig ethernet switch that is plugged in to my ISP firewall/router/modem. Everything worked great for the last few months.…
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How to connect a WPS device (printer) with Eero?
My printer (canon pixma mx492) only supports WPS connection. How can I connect it with Eero?
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EERO compatibility with smart-plug devices?
Hi - I just installed my EERO system. The iHome SmartPlugs I have (2) don't seem to be able to connect to this network. Does anyone have recommendations for compatible smart-plug devices? Thx!
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When will eero be available in Europe?
Is there any news about when eero will go on sale in Europe? Many people I know would buy it immediately if only we could buy it over here. Please let me know.
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newbie questions - hide SSD, verify backhaul, monitoring
I just got my 3 eeros set up in bridge mode with ethernet back haul. Setup was very easy - just plugged into open switch ports and ran the app, then moved into position.…
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Bandwidth Usage In App
One of the new app features I thought was coming form the 11/17 eero 2.0 update was a new iOS App that not only shows signal strength but how much data the device is use? What is the status of this?
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How do I manage the IP of an eero on my network?
I have looked but do not see a way to statically assign an IP to additional erros. Even setting a reservation in DHCP would suffice. Is this possible? thanks
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Does eero Pro (2nd-gen) Firewall Still Work in Bridged Mode While Using Ethernet?
Hi all, I Googled and Googled before I decided to post this, so my sincere apologies if this has been asked before, but I wasn’t able to find it. I’ll try to keep this short and sweet.…
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Connecting eero router using ethernet over coax adapter
Hello, I have 2 eero routers that were installed from Frontier when switching to the their fiber internet service. One eero is ethernet connected to the frontier router and the other is connected…
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Can't maintain stable 6E client connections
I have 3 Eero Pro 6E devices in my house. I have a Lenovo laptop that sees and supports 6E/6ghz connections. I also have a Samsung S22+ and S8 tablet. All three of those devices see the 6E/6Ghz…
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6.15.1-410 incorrect software update history
Recently updated to 6.15.1-410 and I see no mention of the LED changes in the software update history in the app. Only one other person I’ve spoken to has seen the same as me.…
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HP printer wireless setup issue
I recently installed four eeros in my home. My iMac (OSX 10.11.6 El Capitan) cannot find my printer. I am trying to connect my HP Envy 7640. The printer gives me the following message when printing…
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How to SSH into Machine Connected to eero WiFi
Hi, I am trying to SSH from my Ubuntu desktop (which is connected via wired Ethernet to my Verizon Fios router) to my Ubuntu laptop (which is connect to my eero WiFi).…
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Not able to log into eero web or app with amazon account
Hello all, I just set up Eero (no issues!) an hour ago. Signed up via Amazon account. WiFi works great. I then added a 2nd eero and as part of the process i was asked to log in.…
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