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How-to: Questions & answers
Welcome to the Questions & answers portion of the eero community! This is your place to post any questions you may have about eero. Our team, as well as the rest of the eero community,…
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How do I block a website for a specific user?
I have profiles set up for all devices in the house, but want to have the ability to block specific websites for specific profiles (otherwise I'd ditch Eero plus and use an OpenVPN solution - but…
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Devices not connecting to closest eero
A quick background on my setup: I am running the latest version (1.4) of the iOS app I am running the latest firmware (2.1.0) on my three eeros. My first eero is connected as follows:…
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Connecting to Eero pro through web interface.
Currently, the mesh network has 3 PROs and 2 beacons setup in BRIDGE MODE; The TP-LINK router is connected to the modem. A Eero PRO is hardwired to the TP-LINK router;…
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Eero keeps disconnecting dozens of times a day
I've had 3 Eero units for more than 2 years, and up until a month or so ago, had little problem with them. Nothing has changed. My ISP is the same. My modem is the same.…
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Outdoor extender?
I have an eero system in my house which covers the house pretty well but doesn’t really cover much of my back yard. As I walk around my yard my WiFi drops out.…
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Latest Software 6.4.0
Anyone else noticing that wifi is disconnecting frequently after this recent software update to 6.4.0?
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Eero and iOS 14 private Wi-Fi MAC
Hi I just bought the eero pro recently and what sold me was the content filtering and profiles so I could restrict access and adult context for the kids devices. Until iOS 14 came along.…
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MyQ Chamberlain Smart Garage Hub dropping connection
I have used to MyQ hubs for over a year now. About a month ago, they dropped their connection with my eero router. After two levels of tech-support with Chamberlain, there was no resolution.…
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Internet Speed Greatly limited by Eero Router
Hello all, I recently moved to a new home and got setup with charter spectrum 1 gigabit internet. Next to the router they gave me, I was getting 800+ mbps consistently.…
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Private machines by name
On my internal network I run a DNS server so I can get to various machines by name (i.e. I can VNC to "macmini" instead of "192.168.1.5"... Or I can hit my ReadyNAS admin page by going to http:…
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HP printer goes off-line unpredictably
It's a HP5530 and it used to always be available when connected to the Virgin Router (by wifi). It connects easily enough to the eero system, but drops the connection after some period of time.…
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Slow speed with gigabit and eero 6 pros
Current set up is gigabit modem/router combo in bridge mode connected to eero 6 pro gateway, also have 3 other eero 6 pros in house connected wirelessly on different floors and 2 eero pros,…
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How can I connect a 2.4Ghz webcam to eero wifi?
I have a foscam IP webcam that I was able to connect without issue to my old netgear router that provides individual 2.4 and 5Ghz wireless access points.…
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Some devices not staying on Eero's WiFi
Have three Eero 6 pucks - firmware is up to date. Some devices (only phones so far including new Androids and iPhones) periodically drop the WiFi connection then automatically get it back.…
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Solving Apple iPad 2 connection problem - turn off WPA3 experimental feature in eero labs
I set up my eero mesh wifi network in June 2020 and it worked very well and all my Apple devices and other devices connected to it without a problem. Then, in July 2020, the iPad 2 would not connect.…
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details of blocked websites by eero secure
would like to know some details of what kinds of sites have been blocked by eero secure. in the screenshot provided i see my google home was blocked access 4 sites and i’d like to know what.
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Problem: After 6 months of perfection, Eero stopped connecting to Consolidated Communications Inc (CCI) fiber
I've had Consolidated Communications Inc (CCI) 50mbps fiber for nine months. Had Eero Pro (with two Beacons) for six months. Worked perfectly. Stopped working last night.…
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SNMP community string
What are the eero SNMP community strings? I'm just generally interested in the ReadOnly strings to get perf data. Austin
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Deleting Offline Devices
Hi there, Is it possible to delete out old offline devices from the Eero app? I have recently restructured my network and removed old wifi extenders and replaced with an additional Eero.…
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Accessing EERO Router via PC Web Browser?
I've seen many articles that state you can connect to the EERO router in your home through a web browser. I've done this for decades with previous routers.…
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Printers compatible with WPA2 AES-based CCMP encryption
Why doesn't EERO identify printers compatible with WPA2 AES-based CCMP encryption? (The printer manufacturers do not identify this compatibility in their literature.…
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Fing reports Network netmask (prefix length) is not tuned correctly
My fingbox keeps reporting the following: Network netmask (prefix length) is not tuned correctly Home network is too wide: 192.168.4.0/22, up to 1024 devices Is there a way to fix this on my Eero…
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Eero J010011 access point mode with Pulse Secure VPN issues
Hello, I have an eero set in access point. When connecting my work laptop Pulse secure VPN by wifi or wired I get errors when I do a ping test. Has anyone seen this?…
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Eero network no longer compatible with Private Relay
This morning my iPad popped up a notification that Private Relay does not work with my Eero network. I've been on iPadOS 15 the past week. I have Eero secure enabled.…
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