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Gigabit internet, IPv6
Is the device capable of reaching full speed on these types of links (wired, obviously) Also, are there any plans to support IPv6?
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newbie questions - hide SSD, verify backhaul, monitoring
I just got my 3 eeros set up in bridge mode with ethernet back haul. Setup was very easy - just plugged into open switch ports and ran the app, then moved into position.…
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Are these results normal?
I bought an eero 2 pack with the goal of replacing a single Time Capsule. The main eero is in the living room (first floor). The second eero is on the second floor in the master bedroom (directly…
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Samsung TV Not Finding Default Gateway
Hi, so my Samsung TV is not able to connect to my network with a WIRED connection coming out of a secondary EERO. This is when I use the TV's "Auto" setting to detect IP, Gateway and Submet mask.…
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Software upgrade
After downloading and trying to upgrade the software, my Eero App keeps telling me that it is trying to restart my network but "we're having trouble connecting to the internet...".…
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Eero and Google Fiber
Hello, I currently have my 3 eeros connected to a switch which is then connected to my Google Fiber Network Box (wifi off on GFNB) that goes to the Fiber Jack.…
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One unit switches to "poor connection"
An existing EERO network, with 6 eeros has been working for over a year. one unit went to red display light. I deleted the unit from the network, and in trying to re-add it,…
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Hung up on when dialing support line
I just bought a eero and having issues with connecting to Wemo. I called the support line and it answers and then hangs up. Is this normal?
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USB PORT
Any chance the USB ports will be activated any time soon? They would be extremely useful for many purposes. In my case I would love to be able to attach a portable drive with my music so that my…
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Eero Creating Additional Wifi Network
Hello, I've been running a 3 eero setup for a while now. Ever since the big 2.0 update, it seems my routers have created a 3rd, additional, wifi network that I cannot log into.…
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In bridge mode does Eero still do mesh?
In bridge mode does Eero still do mesh? Or is it really just a bunch of same named AP?
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Using eero and airport devices simultaneously
About to install my eeros. Can I run my old Airport Extreme and Airport Express network while I test the new eero network or will I encounter issues?
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number of devices currently on network
On occasion I see devices that show up under "recently on the network" which don't show an IP address assigned to them. They are devices which aren't supposed be a part of the network because they…
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Why can't you plug the eero into a router?
The documentation says that the eero needs to be the "first" device plugged into you Ethernet jack (or modem, I guess), but it doesn't really say why that's the case.…
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Bandwidth Usage In App
One of the new app features I thought was coming form the 11/17 eero 2.0 update was a new iOS App that not only shows signal strength but how much data the device is use? What is the status of this?
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ceiling mounted
I have a 5000 sq feet ranch that includes basement. I bought 4 eero and plan to put 2 in basement and 2 on main level. can they be ceiling mounted? or just on a shelf ? will 4 be good?…
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Two eeros can't see each other
Hi, I just purchased a 2 pack. I set up the main eero and cannot get the second eero to see the first eero. Even when both eeros are 2 feet apart from each other the setup of the 2nd eero keeps…
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Powerline Adapters Backhaul
Hello! First, I love the Eero and their performance (particularly with the latest release). I don't want to be a network engineer at home, I want to be the lazy user :…
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WiGig 802.11ad
Are eero systems going the handle WiGig 802.11ad standards as they roll out?
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SNMP community string
What are the eero SNMP community strings? I'm just generally interested in the ReadOnly strings to get perf data. Austin
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Power Supply specifications
The power supply cord is too short so I want to buy an aftermarket power supply. It is my understanding the power supply is 12 volts. What is the amp requirements?…
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Maximum number of eeros?
I know recommended number is 1/1000 sq ft. Is there a max that can be used? Say larger or irregularly configured home? We have an addition where it is particularly spotty at times.
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VLAN support ?
Hi, when will VLAN support be added ?
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