Eero keeps disconnecting dozens of times a day

I've had 3 Eero units for more than 2 years, and up until a month or so ago, had little problem with them. Nothing has changed. My ISP is the same. My modem is the same.…

Printers compatible with WPA2 AES-based CCMP encryption

Why doesn't EERO identify printers compatible with WPA2 AES-based CCMP encryption? (The printer manufacturers do not identify this compatibility in their literature.…

HP printer goes off-line unpredictably

It's a HP5530 and it used to always be available when connected to the Virgin Router (by wifi). It connects easily enough to the eero system, but drops the connection after some period of time.…

Slow speed with gigabit and eero 6 pros

Current set up is gigabit modem/router combo in bridge mode connected to eero 6 pro gateway, also have 3 other eero 6 pros in house connected wirelessly on different floors and 2 eero pros,…

Random iOS notification badges

I’ve seen a few times in the last week a little red “1” notification badge on the Eero app icon but then inside the app there’s nothing I can figure out with any kind of reason for the badge,…

Problem getting logs from eero support.

My wife and I both work from home for different companies. We have an eero pro 6 and each use Cisco AnyConnect for VPN on our laptops. The VPN disconnects often on my wife's laptop so a tech support…

Configuring 2 separate modems/internet providers with Eero

Hi - I have 2 internet providers/modems in my house (1 from ATT and 1 from Spectrum), and 1 of them I set up with the Ring/Eero wifi mesh system. I want to add a 2nd wifi network to the 2nd modem,…

Is there a way to change the wireless channel to avoid congestion on the 2.5gz network?

Remove ISP from the app

DHCP leases on devices won't renew

I have three 6+ devices setup in a double-nat configuration with the WiFi disabled on my ISP router. I have kept the WiFi settings from my old WiFi network but the IP address range from the eero is…

What does "Legacy mode" actually do?

The reason I ask is that we have a Trane thermostat(XL950) that stopped connecting to WiFi about 3 weeks ago. I spent an hour on the phone with eero support,…

eero wifi system App

What do you use on the MacBook Pro to control the router or use the VPN?

Slow *wired* connection to 6E Pro gateway

I bought three eero 6E Pro nodes during Prime Day, and I installed them a few days later. I followed all the instructions in the eero app and replaced my (wired) gateway first,…

Extend to Outdoor Devides

I am expanding an existing system with an eero router and three beacons. The purpose is to extend WiFi to a dock 200 feet away. I plan to use eero 6 extenders at each end in appropriate outdoor…

How do I manage the IP of an eero on my network?

I have looked but do not see a way to statically assign an IP to additional erros. Even setting a reservation in DHCP would suffice. Is this possible? thanks

• Answered

Three 6+ to two 6E? Does the 6E have better range?

This is rather self explanatory. I like the 6+ so much I'm thinking about moving to the 6E because of the small cost difference at the moment, but don't know if two 6E can cover the same amount of…

Nanoleaf Thread devices not working

How can I revert to eeroOS 6.15.5? Upgrading to 7.0.1 caused my Nanoleaf thread enabled light to stop working with HomeKit

Changing Gateway IP address and range

Hi, I just got an Eero Pro and am trying to figure out how to change my gateway IP address for my network to 192.168.0.1 as opposed to the default 192.168.4.1 As I want my IP addresses to be 192.168.…

Problem with eeros reconnecting after power outage

I have an eero network at my house which has one device connected via ethernet to my router, then another eero connected via wifi to the first device, and then a third eero connected via wifi to the…

Ethernet Backhaul Issue

Please see the attached photo for my topology. My Gateway is a Pro6. All other eeros are the old school original eero mesh units (J010011). All software is up to date.…

Can't connect to WiFi after temporarily disabling 5ghz to add 2.4 devices

As the title says, after disabling temporarily disabling 5ghz through the Eero app in order to force my.phinentonuse the 2.4, it won't connect to the WiFi network.…

Eero 6+ Gigabit Wifi Speed Issues

I am getting 320 mbps download and 898 mbps upload on them on my ISP gigabit plan. Any idea why my download speeds are that low? I have 4 eero 6+ nodes connected via wired backhaul in my home.…

MyQ garage door opener won't pair with eero

I am trying to connect my Chamberlin MyQ garage door opener to eero. I was not able to get it to work via bluetooth, so I tried connecting the the webserver on the Hub ( setup.myqdevice.com ).…

What to buy - Only modem is downstairs, devices are upstairs

Hello, Can someone make sure I'm buying the right thing to optimize my mesh wifi needs? Our Xfinity modem and router are both downstairs in our basement and our rooms with devices are mostly upstairs…