-
Eero and NBN in Australia
Hi, can anyone tell me if the Eero is compatible with NBN fibre in Australia. Just cannot seem to get it to work. I plug it in using the same cables as my old router.…
-
Eero DNS caching isn't caching...
Or is it just me...? When I turn of the DNS caching (I had this previously with Eero 5, and now with Eero 6), while it does resolve the queries, it just simply doesn't cache them.…
-
Samsung Q80T has no internet
Sometimes my television suddenly believes that its offline and when I run the TV's built-in troubleshooter, it says that it's got a wifi connection to the Eero that's linked to the modem physically…
-
Why different blocked messages?
Hi all, Recently purchased the secure+ subscription primarily for the more complete usage data. Previously using OpenDNS for blocking web sites and now trying out the block/allow s+ feature.…
-
Bizarre choice of node in a very large network
I have a very large network of 10 eeros, of which most are the original A010001, with a couple Beacons, and a J010011 thrown in. The network covers about 39000 square feet and serves around 30…
-
HP M252dw Printer not working on Network
Well, installed my eero network and now my HP Color LaserJet Pro M252dw does no show up online. Guidance appreciated.
-
Pro 6E handing out wrong IP
So I just got the 6E three pack today. Couldn’t wait to set it up. I am replacing 6 Pro’s. First I replaced the gateway. It failed like 3 times. Finally it appeared to work.…
-
Ethernet Device shows as wrong Device Name
I noticed yesterday that a device on my Eero mesh network was showing up as the wrong name, and was looking for some guidance. Here is the scenario... First,…
-
Unit layout
Can Eero extenders be set up in a row? I have a long, skinny piece of property and would like to get coverage throughout. My though is to have electrical outlets spaced along the property in perhaps…
-
Wireless node connection issues
I have ATT 1GB fiber with a Nokia router in pass-through mode with fixed DHCP. I am running an eero pro 6 with a wired gateway and 2 wireless nodes in Daisy Chain. Approximately 40 connected devices.…
-
Replace Eero 6 with Eero Pro, use 6 as extender
OK, I have an Eero 6 as my router and i have SSID and password I have an Eero Pro which I want to make as my gateway router and then use the 6 as a WiFi extender,…
-
Logs: I want to see IP addresses that my family accesses
With other system I was able to down load logs and determine where my kids were going. Parental controls limit where they go but any teenager will get around that.…
-
Signal strength fluctuations apple devices
I continue to have this issue where the app will show fluctuating signal strength mostly to apple devices. It only shows this in app, the signal on my phone never changes and running speed tests…
-
Firmware 6.6 issues with Apple Devices
I have already done all the troubleshooting many times over and even fully exchanged both Ring Alarm Pro and All Eero 6 pro access points I believe the firmware has an issue with Apple devices that…
-
WPA3 when trying to connect older IPad
I had to disable the WPA3 in order to allow an older IPad to connect. I found this solution in the apple threads and in searching here it looks like it might be a known issue but didn't see a way to…
-
SQM or Optimize for conference and gaming
Hello., l just hooked my Eero pro system up. Have 400 down and 20 upload. On spectrum in upstate NY. The Eero replaced my Iqrouter which was fantastic at controlling the bufferbloat.…
-
Update 6.5 on eero (2nd-gen) - serious connection drop problem
My Surface Book 3 (Intel AX201, latest drivers) keeps dropping the connection after the 6.5 update. My setup is a standard (automatic mode) 3 AP eero (2nd gen).…
-
Slow upload speeds
We had a terrible issue with WOW all weekend and they convinced us we were the only ones having issues and it must be our hardware. We have 1GB internet and an Arris surfboard and we did have an…
-
iPhone ios 15 wifi calling is intermittent
Wifi calling on my iPhone over Eero worked fine for 18 mos, until ios 15. Now calls have frequent bandwidth issues on the uplink. Downlink (me hearing them) is fine.…
-
Facebook and Local DNS caching
I just changed internet providers (away from Comcast to local GloFiber), and a problem popped up. When accessing Facebook from iOS 14 (iPhone and iPad), it would initially work,…
-
DNS hairpin only works on the primary Eero, all other Eeros on same network fail
I am trying to access some internal sites on my network with their external DNS name, all ports are correctly open and sites are perfectly accessible from outside the network.…
-
IP reservation experience is a frustrating mess
I don’t have quite the rage over the new app update as most people here, but this issue in particular irks me. This was somewhat the case before the new app update,…
-
Philips hue bridge (wired) not shown as a device at all.
I think there’s a bug that means the hue bridge is never shown as a device. No matter which of my EERO I plug it into with the Ethernet cable it doesn’t show up.…
Content aside
Category actions
Need Help? We're here for you!
We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!
Quick links